Troubleshoot Rules Processing

D

DrDOS

I use 2007 now. I thought I remembered there was a way to troubleshoot a
rule if it didn't work. I am using a phrase from the body of the message. I
am not new to rules as I have a lot of them but running just this one rule
does not move any messages to the desired folder. Is there a way to step by
step walk through a rule? Thanks!
 
B

Brian Tillman [MVP-Outlook]

I use 2007 now. I thought I remembered there was a way to troubleshoot a
rule if it didn't work. I am using a phrase from the body of the message.
I
am not new to rules as I have a lot of them but running just this one rule
does not move any messages to the desired folder. Is there a way to step by
step walk through a rule? Thanks!
Click to expand...

Unfortunately you can't do that with Outlook. Does the rule work if you
choose "Run rules now"? What is the exact text of the rule? Give an example
(don't make one up artificially, use cut/paste) of a message that you believe
should trigger the rule but doesn't?
 
Top