Troubleshooting of Help in Office 2003

B

BlaBla1

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
S

SJS

Help seems to be running awfully slow the first time I use it. Any
suggestion as to why, and how I might remedy the issue.

Essentially, when I press F1, I get Assistance. I then enter what I'm
looking help on in the search field. I click on the white arrow to the
right. If there's a match, I click on the relevant link (which is preceded
by a white question mark in a blue circle). It's at that point that my
computer freezes for about 60 to 90 seconds (all I get is the hourglass)
untill the relevant help topic is displayed. As long as I have help open /
minimized though, when I use Assistance again, it is speedy. But if I close
it, next time around, it takes another 60-90 seconds.

I'm looking forward to your thoughts / ideas.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Goose [MS]

Do you have a slow internet connection? dial up?
For Office 2003 many of the Help features are web based so you can get up to
date information all the time.
 
G

Gary Smith

Unfortunately, the server which handles Office help is frustratingly slow.
It takes much longer to get a set of irrelevant responses from Office 2003
than it did from Office 2000.
 

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