trying to access an email I get microsoft word screen

C

chocolate queen

while trying to access some e-mail addresses, I get the microsoft word 2003
screen asking for the name of the organization, product key etc. which I
don't have.

I don't understand why that would come up.
 
C

chocolate queen

I am into geneology, I found a site that had an e-mail address that I tried
to access and that is when the Micro soft word processing screen came on
asking for the code key. I installed Micro soft word 2003 when we bought the
computer and 3 years ago. I no longer have the code key. But even if I did,
why would that screen come up when I am trying to access another e-mail
address?
 
J

JoAnn Paules [MVP]

Are you sure that it wanted the key for Word? Can you post a link to the
site?
 
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