TRying to mail merge to email, using Word and Entourage

[Richardb43]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Using mail merge manager, I manage to create a preview of the documents, but when I go to Complete Mail Merge, the option to Generate emails is greyed out.

I have already gone to Entourage and set it as the default mail. (But not rebooted)

But, whilst I have email addresses in my Excel data source, how does it know which column they are in ? It hasn't asked me that question so far.

Long time PC user, new to Mac, so might need to be extra specific with answers!

 

[Richardb43]

I've seen this question asked, and not answered in a couple of places, so I'm not too hopeful. Would be really good to answer if you do know the answer.

 

[Richardb43]

OK. Found my own answer.

I had to reboot for the change of settings in Entourage (set it as default mail program) to take effect.

It then asks me for the field to use for the email address at a later stage.

 

[Peter Jamieson]

I have already gone to Entourage and set it as the default mail. (But

not rebooted)

You need to quit and restart Word, at the very least (that seemed to be
enough here, but if it didn't work I suppose you have to consider
quitting Entourage and restarting your machine, even though I suspect
that will make no difference).

But, whilst I have email addresses in my Excel data source, how does it
know which column they are in ? It hasn't asked me that question so far.

Word does not know which column your addresses are in. You have to tell
it - if/when you are able to click on the email icon in step 6 in the
Data Merge Manager, you should see a pop-up that lets you specify
a. the field containing the email address (from a drop down)
b. the subject
c. the email format to use (plain text, attachment, HTML

Peter Jamieson

http://tips.pjmsn.me.uk

 

[CyberTaz]

There should be no need to 'reboot' (restart your Mac), but if Word is
running when you switch the default email to Entourage you must Quit &
launch Word for it to recognize the switch.

HTH |:>)
Bob Jones
[MVP] Office:Mac