UGH! 'patch package' error message - can't update, can't reinstall or uninstall

T

Todd

Not sure what happened, as I didn't make any changes to
Outlook, but when I came back this afternoon, I
discovered that I'm getting hung up in Outlook - needing
to close down all the time, but never restarting Outlook
successfully. I tried updating, but it won't do the
updates because of a 'patch package' error. I can't
uninstall because of the same issue, nor can I
install/repair using the disc. I can't scan for updates
on the support website, and when I download the system
register key editor or whatever, that doesn't work either!

HELP!
 
M

Milly Staples [MVP - Outlook]

You first.

Outlook version? Exact error message? Define "getting hung" in Outlook?
Updating what??


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Todd asked:

| Not sure what happened, as I didn't make any changes to
| Outlook, but when I came back this afternoon, I
| discovered that I'm getting hung up in Outlook - needing
| to close down all the time, but never restarting Outlook
| successfully. I tried updating, but it won't do the
| updates because of a 'patch package' error. I can't
| uninstall because of the same issue, nor can I
| install/repair using the disc. I can't scan for updates
| on the support website, and when I download the system
| register key editor or whatever, that doesn't work either!
|
| HELP!
 
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