C
Carl Meisner
I have had this same installation of MS office enterprise 2003 on WinXP SP2
for almost 2 years now. I had several mail accounts.
Today when I removed one of them the whole mail-access part of the program
seems corrupted.
1. Can't send/receive or F9 - no action. The send/receive window doesn't
even get launched (I have it pegged to open every time), the status bar
doesn't show activity of send/receive either, no error message of any kind
faiure to connect, credentials or whatever, no mail in the inbox. Spookie!
The machine has no viruses if you don't consider sp2 a virus which also has
been in stalled for months.
2. The accounts got garbled. So I removed them all and put set them up
again. I admin mail servers so I am pretty sure I entered them correctly -
pw,username smtp and pop fields.
Only the first account(whichever one that may be) works sending the test
message. The other accounts can be set up but if I try to move them up/down I
get an error they dodn't exist. Removing them and setting them up again
doesn't help.
3. The event view is not much help either. only event ID 27, source outlook.
No other events that would be expected with the "fatal error" message when I
try to change the sender account of a new message.
4. All shortcuts related to mail either disappear right after the program is
opened or are grayed out. I get this error:"Unable to complete operation. A
fatal error has occurred in Outlook".
5. I did "detect and repair" several time successfully-both from within
Outlook help menu and from the installation disk. No improvement.
I don't want to lose this install. Most settings do not transfer well when
reinstalling-categories, contact interrelations, shortcuts, rules... This is
years of settings.
Can someone please help.
TIA
Carl
for almost 2 years now. I had several mail accounts.
Today when I removed one of them the whole mail-access part of the program
seems corrupted.
1. Can't send/receive or F9 - no action. The send/receive window doesn't
even get launched (I have it pegged to open every time), the status bar
doesn't show activity of send/receive either, no error message of any kind
faiure to connect, credentials or whatever, no mail in the inbox. Spookie!
The machine has no viruses if you don't consider sp2 a virus which also has
been in stalled for months.
2. The accounts got garbled. So I removed them all and put set them up
again. I admin mail servers so I am pretty sure I entered them correctly -
pw,username smtp and pop fields.
Only the first account(whichever one that may be) works sending the test
message. The other accounts can be set up but if I try to move them up/down I
get an error they dodn't exist. Removing them and setting them up again
doesn't help.
3. The event view is not much help either. only event ID 27, source outlook.
No other events that would be expected with the "fatal error" message when I
try to change the sender account of a new message.
4. All shortcuts related to mail either disappear right after the program is
opened or are grayed out. I get this error:"Unable to complete operation. A
fatal error has occurred in Outlook".
5. I did "detect and repair" several time successfully-both from within
Outlook help menu and from the installation disk. No improvement.
I don't want to lose this install. Most settings do not transfer well when
reinstalling-categories, contact interrelations, shortcuts, rules... This is
years of settings.
Can someone please help.
TIA
Carl