UNABLE TO DELETE ENTOURAGE EMAILS (3)

[admemac]

Version: v.X
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

I AM UNABLE TO DELETE 3 EMAILS RECEIVED RANDOMLY FROM SAME PERSON. MANY TIMES WHEN I TRY TO DELETE OTHER DELETED EMAILS FROM THE DELETED ITEMS FOLDER, IT WILL DELETE THEM, BUT CAUSES ENTOURAGE TO FREEZE. I HAVE TO SHUT DOWN THE ENTOURAGE PROGRAM AND RESTART IT AGAIN.

WHEN I BRIEFLY OPEN 1 of 3 EMAILS TO TRY TO MANUALLY DELETE IT, IT STATES "DELETE FROM SERVER" OPTION ABOVE THE EMAIL, BUT ENTOURAGE FREEZES QUICKLY, SO I AM UNABLE TO EVEN REMOVE THE EMAILS FROM THE SERVER, HOPING THAT WILL DELETE THEM.

MAIN PROBLEM IS THESE 3 EMAILS CONSTANTLY FREEZE MY ENTOURAGE PROGRAM WHEN I EVEN OPEN THE DELETED ITEMS FOLDER.

OPERATING SYSTEM: TIGER 10.4.11

HOW DO I GET THESE 3 EMAILS DELETED ??

 

[Diane Ross]

Typing in all caps is considered shouting. It's also very hard to read.

Access your account with a web browser. Delete the emails there.

Next, you need to rebuild your database. Make a copy first in the Finder. If
you are low on disk space, the rebuild will probably fail. As long as you
have a copy that will open you can salvage your data and start a new
Identity.