Unable to import messages

B

Billy Boz

After upgrade from W2K to WXP I am unable to recover the email messages from
old records.
 
M

Milly Staples [MVP - Outlook]

Is the OP using Outlook Express or Outlook? If Outlook, these references
are useless. If the OP was using Outlook from Microsoft Office, the OP
needs to locate the .pst file and open it in Outlook using
File->Open->Outlook Data File (or Personal folders file, depending on the
version of Outlook).

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Gordon asked:

| Billy Boz wrote:
|| After upgrade from W2K to WXP I am unable to recover the email
|| messages from old records.
|
| Try here:
|
| http://www.mvps.org/ecvogel/kb/XP_OE_Lost.htm
|
| http://support.microsoft.com/default.aspx?scid=kb;en-us;313055&Product=win
 
B

Brian Tillman

Billy Boz said:
After upgrade from W2K to WXP I am unable to recover the email
messages from old records.

If you upgraded Outlook 2000 to Outlook 2002, you should not have to recover
anything. A properly performed upgrade would have reused all your old
settings, unless you were upgrading from OL 2000 in Internet Mode Only.
There are known problems in that case.

How are you trying to "recover"? Please describe in detail what you're
doing.
 
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