Unable to load Word 2000 on windows xp application

K

KarenL

I have reset my PC to factory settings after sytem crash, and now cannot
install Word. Error message shows program partly installed. I have searched
for and deleted all Microsoft Word applications, but will not let me install
program. I assume there are some hidden files. can anyone help please.
 
T

TF

Download eraser2k.exe from Office Support. This will remove any vestiges of
the old install.

It sounds to me as thought the factory reset didn't actually do what it
should do though!



:I have reset my PC to factory settings after sytem crash, and now cannot
: install Word. Error message shows program partly installed. I have
searched
: for and deleted all Microsoft Word applications, but will not let me
install
: program. I assume there are some hidden files. can anyone help please.
 
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