Unable to locate Outlook messages after Windows XP update.

B

Beth123

Updated from Windows 2000 Professional ro Windows XP Professional. All old
documents and Excel files were saved. However, previous Outlook inbox files
have disapeared. Any idea where to find these files?
 
F

Francine Otterson

Did you need create a new Outlook profile?

They may have been saved in another personal folder (.pst file). I would
check the delivery location to see where mail is currently being delivered.
Also do a search on the harddrive for all *.pst files. If you have more then
one then the previous emails were probably delivered to that oldest one. You
can add this to you Outlook and make it your mail delivery location.

Regards,

Francine Otterson
President, San Diego Outlook User Group
 
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