J
jimk
Hello,
I have 2 people who have a secondary account attached to their outlook
folder list.
When they run a find/search in that mailbox, and attempt to open emails that
the search turns up, they are receiving a "can't open this item" error
message.
They do not receive this error when running a find/search on their own,
personal account.
We are running Office 2003 w/ Exchange 2003.
Out of about 10 End Users, only 2 people have this problem.
If they close outlook, then re-open, the problem goes away, but only temp.
I've created a new profile, but that only worked temp. as well.
I've unattached the secondary account, shut down outlook, re-opened and
re-attached the account to their folder list. Again, that worked for less
than a day.
Not sure what else to try. Might anyone have a suggestion?
I have 2 people who have a secondary account attached to their outlook
folder list.
When they run a find/search in that mailbox, and attempt to open emails that
the search turns up, they are receiving a "can't open this item" error
message.
They do not receive this error when running a find/search on their own,
personal account.
We are running Office 2003 w/ Exchange 2003.
Out of about 10 End Users, only 2 people have this problem.
If they close outlook, then re-open, the problem goes away, but only temp.
I've created a new profile, but that only worked temp. as well.
I've unattached the secondary account, shut down outlook, re-opened and
re-attached the account to their folder list. Again, that worked for less
than a day.
Not sure what else to try. Might anyone have a suggestion?