unable to open or save files thru programs

M

Mjones

I am unable to open or save files using the office programs. I can go thru
"my computer" and access all of our drives, etc. But to open word and be able
to select a file to open or make changes and do a "save as" I can't. This
started suddenly, things were working fine and Friday morning they were not
working at all. Any ideas??
 
C

Carey Frisch [MVP]

Perhaps the following will explain & resolve your issue:

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I am unable to open or save files using the office programs. I can go thru
| "my computer" and access all of our drives, etc. But to open word and be able
| to select a file to open or make changes and do a "save as" I can't. This
| started suddenly, things were working fine and Friday morning they were not
| working at all. Any ideas??
 
Top