Unable to open Outlook

D

Don

I just loaded Microsoft XP Professional onto my computer.
All programs run fine except Outlook. When I try to open
outlook a window pops up that says "Unable to open your
default e-mail folders. Could not open the item. Try
again" The only choice is "OK" After clicking on OK, a
second window pops up that says "Would you like to open
your default File System folder instead?" The choices
are "Yes" or "No". Clicking "No" ends the program.
Clicking "Yes" takes me to "My Computer".

What should I do to open Outlook?
 
M

Milly Staples [MVP - Outlook]

Go to control panel->mail icon->show profiles. Create a new mail profile
here.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After scratching one's head,
Don <[email protected]> asked this group:
| I just loaded Microsoft XP Professional onto my computer.
| All programs run fine except Outlook. When I try to open
| outlook a window pops up that says "Unable to open your
| default e-mail folders. Could not open the item. Try
| again" The only choice is "OK" After clicking on OK, a
| second window pops up that says "Would you like to open
| your default File System folder instead?" The choices
| are "Yes" or "No". Clicking "No" ends the program.
| Clicking "Yes" takes me to "My Computer".
|
| What should I do to open Outlook?
 
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