Unable to open some files

[James]

I just installed OUTLOOK 2002 and received the following
error message: "Unable to open your default e-mail
folders. The .DLL file for the information service could
not be found." "MAPI was unable to load the information
service

 

[Robert Crayk Outlook MVP]

See if this helps http://support.microsoft.com?scid=kb;EN-US;Q293058