M
maria
Every time I attempt to open a word document created in windows, I receive an error message that says the associated helper file does not exist. Is there something that I need to change on the settings?
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
C
Corentin Cras-Méneur
Every time I attempt to open a word document created in windows, I receive
an error message that says the associated helper file does not exist. Is
there something that I need to change on the settings?
You can select the file in the Finder and press command-i.
In the information panel there you should be able to associate the file
to the Office application of your choice and click a button to apply the
same setting to all files with the same extension,
Corentin
M
maria
The problem occurs when I try to download a file online. I am able to open files already on my computer, but not ones that I need to download to view. Thanks for your help though
C
Corentin Cras-Méneur
The problem occurs when I try to download a file online. I am able to open
files already on my computer, but not ones that I need to download to
view. Thanks for your help though
Did-you try my suggestion?? and it didn't work??
The fiels you download should also ahve an extension and if they are not
properly associated with the corresponding apps despite the steps I
mentioned, then there is something wrong with your System and it might
be time to use something like Onyx to reset the cache that stores these
associations for all applications.
Corentin
C
CyberTaz
*Where* are you trying to "download" them from? If the internet it could be
a browser settings/preferences issue or it could be a matter of needing to
repair disk permissions. But if you're being prompted about a "helper" file
it most likely isn't a problem with Word - the file isn't even being seen by
Word. IOW, Word is probably the "helper" your browser or the OS is looking
for.
a browser settings/preferences issue or it could be a matter of needing to
repair disk permissions. But if you're being prompted about a "helper" file
it most likely isn't a problem with Word - the file isn't even being seen by
Word. IOW, Word is probably the "helper" your browser or the OS is looking
for.
J
John McGhie
Sounds a bit like a SharePoint problem to me.
The SharePoint support files are not available on the Mac. You need to
check the file out manually, then download it to your hard disk, work on it,
re-upload it, then re-check it in manually.
If you think this is the issue, ask your System Administrator for specific
detail.
Hope this helps
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
The SharePoint support files are not available on the Mac. You need to
check the file out manually, then download it to your hard disk, work on it,
re-upload it, then re-check it in manually.
If you think this is the issue, ask your System Administrator for specific
detail.
Hope this helps
Every time I attempt to open a word document created in windows, I receive an
error message that says the associated helper file does not exist. Is there
something that I need to change on the settings?
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50