unable to open word 2007 if sent as an email attachment?

B

Brusher

I'm using office 2007, and I find if I send a word document via email as an
attachment the recipent is unable to open this (they are using an earlier
version of word). Is there any way to fix this?
 
M

Milly Staples [MVP - Outlook]

Are you using the native Office 2007 formats? If yes, they are incompatible with earlier versions. Either save as 97-2003 version or advise the recipient to install the Compatibility Pack from Microsoft. A good sender would convert the document and not require the recipient to do anything.

Also, you should probably set this as the default save as format since few folks are using 2007 at the moment.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Brusher asked:

| I'm using office 2007, and I find if I send a word document via email
| as an attachment the recipent is unable to open this (they are using
| an earlier version of word). Is there any way to fix this?
 
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