Unable to open Your default e-mail folders

[tayl7]

I installed Microsoft Office 2003 on my wireless computer which is one of two
pcs on my network, I have DSL through Verizon my ISP proveder is AOL. when
ever I try to open my, Microsoft Office Outlook I get a prompt to sign on
with a user name and a password. I have tryed all user names and passwords I
have used in the past but nothing works. I also get the following message.

Unable to Open Your default e-mail folders. The file C:\Documents and
settings\ HP _ Adminstration\ Local Settings\Applications
Data\Microsoft\Outlook\outlook.ost is not an offline folder file.

At first I thought it was because I was trying to open Outlook off line, But
I get the same result when I am on line.

If any one has a solution to this problem, Please Help.

appreicative
tayl7

 

[Milly Staples [MVP - Outlook]]

When you set up your account on this machine, did you "test account settings?" What errors (exact message please) did you receive? If you received no errors, have you tried a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tayl7 asked:

| I installed Microsoft Office 2003 on my wireless computer which is
| one of two pcs on my network, I have DSL through Verizon my ISP
| proveder is AOL. when ever I try to open my, Microsoft Office Outlook
| I get a prompt to sign on with a user name and a password. I have
| tryed all user names and passwords I have used in the past but
| nothing works. I also get the following message.
|
| Unable to Open Your default e-mail folders. The file C:\Documents and
| settings\ HP _ Adminstration\ Local Settings\Applications
| Data\Microsoft\Outlook\outlook.ost is not an offline folder file.
|
| At first I thought it was because I was trying to open Outlook off
| line, But I get the same result when I am on line.
|
| If any one has a solution to this problem, Please Help.
|
| appreicative
| tayl7

 

[tayl7]

No I did not "test account settings" there was no prompt to do so, I did not
get any error messages. How do I try a new mail profile

 

[Milly Staples [MVP - Outlook]]

F1 help will tell you.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tayl7 asked:

| No I did not "test account settings" there was no prompt to do so, I
| did not get any error messages. How do I try a new mail profile
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| When you set up your account on this machine, did you "test account
|| settings?" What errors (exact message please) did you receive? If
|| you received no errors, have you tried a new mail profile?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, tayl7 asked:
||
||| I installed Microsoft Office 2003 on my wireless computer which is
||| one of two pcs on my network, I have DSL through Verizon my ISP
||| proveder is AOL. when ever I try to open my, Microsoft Office
||| Outlook I get a prompt to sign on with a user name and a password.
||| I have tryed all user names and passwords I have used in the past
||| but nothing works. I also get the following message.
|||
||| Unable to Open Your default e-mail folders. The file C:\Documents
||| and settings\ HP _ Adminstration\ Local Settings\Applications
||| Data\Microsoft\Outlook\outlook.ost is not an offline folder file.
|||
||| At first I thought it was because I was trying to open Outlook off
||| line, But I get the same result when I am on line.
|||
||| If any one has a solution to this problem, Please Help.
|||
||| appreicative
||| tayl7

 

[DL]

And use pop/internet not exchange server, which is how you apparently set it
up

No I did not "test account settings" there was no prompt to do so, I did not
get any error messages. How do I try a new mail profile

settings?" What errors (exact message please) did you receive? If you
received no errors, have you tried a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tayl7 asked:

| I installed Microsoft Office 2003 on my wireless computer which is
| one of two pcs on my network, I have DSL through Verizon my ISP
| proveder is AOL. when ever I try to open my, Microsoft Office Outlook
| I get a prompt to sign on with a user name and a password. I have
| tryed all user names and passwords I have used in the past but
| nothing works. I also get the following message.
|
| Unable to Open Your default e-mail folders. The file C:\Documents and
| settings\ HP _ Adminstration\ Local Settings\Applications
| Data\Microsoft\Outlook\outlook.ost is not an offline folder file.
|
| At first I thought it was because I was trying to open Outlook off
| line, But I get the same result when I am on line.
|
| If any one has a solution to this problem, Please Help.
|
| appreicative
| tayl7