Unable to publish to Organizational Forms Library

M

Matthew

I've been asked to create a field in emails so a Project Number can be
entered when appropriate. People forget to enter the project number and it's
believed that having a different process to send those emails or having a
permanent field will be helpful.

I created a custom form that has a location for the Project Number and
believe it will be good enough (though I'd love another idea if anyone has
one) but I'm having problems getting the form published to the Organizational
Forms Library. I don't see the library I created when I try to publish
(though I'm new to this and not sure I should) and when trying to save the
form I get "Cannot publish the form because of a MAPI error. You do not have
permission to create a message in this folder." or sometimes "Cannot publish
the form because of a MAPI Error. The operation failed."
That obviously points to a permissions issue but I don't see one. I have
given myself Owner permissions on the library.
Any ideas, to solve or perhaps another method to accomplish something
similiar.

Thank you,

Matthew

Outlook 2007
Exchange 2003
Windows XP
 
S

Sue Mosher [MVP-Outlook]

Maybe a dumb question, but are you the Exchange administrator with rights to create an Org Forms library? Another thing to look at is publishing with a mail profile that doesn't use cached Exchange mode to connect to the server.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
M

Matthew

Thank you Sue.
Valid question, yes, I'm the Exchange Admin and believe I have the correct
rights to create the Forms library. It did let me create the library.

Changing my profile type away from Cached seemed to fix the problem.

One more question, should I be seeing the library (and drilling down into
it) I when I publish and choose the form? As it is now the form is in the
root of the Organizational Forms Library, which is fine if that's how it's
supposed to work.

Thank you very much for the help.
 
S

Sue Mosher [MVP-Outlook]

There's nothing to drill down into. Either the Org Forms library is there on the drop-down list, along with Personal Folders, or it's not. Remember, it's a system folder, not a folder visible in the Outlook folder list.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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