Unable to remove office live popup window

L

Lorne

Windows XP SP3, all updates installed, Office 2007.

Every time I start an office program I get a popup window with the heading
"Getting started with office live". How can I disable this window so it
never shows again?

It has a checkbox that is supposed to stop it showing again but that has no
effect.

I do use office live and have had it set up for some time. Only one of my
computers shows this behaviour.
 
L

Lorne

Lorne said:
Windows XP SP3, all updates installed, Office 2007.

Every time I start an office program I get a popup window with the heading
"Getting started with office live". How can I disable this window so it
never shows again?

It has a checkbox that is supposed to stop it showing again but that has
no effect.

I do use office live and have had it set up for some time. Only one of my
computers shows this behaviour.

Just after posting this I found a solution - in case anybody else has the
same problem (caused if you install office live on one machine and the use
it and install an update on another this solves it:

Add a base registry key named OfficeLive under the
HKEY_CURRENT_USER\Software\Microsoft subkey.

Once that key has been created the next time you start an office program it
should create two new DWORD entries (FirstRunCredsDeleted and
FirstRunDontShow), both set to 1. Problem arises because the OfficeLive key
only exists on the machine you used to setup office live and no checks are
made to create it if you then access Office Live from another machine.
 

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