Unable to restart Outlook 2003

[Gary Bauer]

Windows XP Professional / Office 2003 Released version. Whenever I close Outlook 2003, I am not able to re-start Outlook 2003 without re-booting PC. After closing Outlook, the app appears to terminate OK. It leaves behind the system tray "clock in a box", but that might normal. After Start > Outlook 2003, nothing appears to happen, but task manager shows several instances of Outlook running. Nothing displays on the screen however. I've de-installed Office and re-installed several times. On system shutdown, the CiceroUI... something or other doesn't close by itself. Any thoughts? Help

Thanks, Gary

 

[Josh]

Gary, I am having the same 'exact' problem with w2k sp4 and office/outlook 2003. Did you get a resolution to this problem
Jo

----- Gary Bauer wrote: ----

Windows XP Professional / Office 2003 Released version. Whenever I close Outlook 2003, I am not able to re-start Outlook 2003 without re-booting PC. After closing Outlook, the app appears to terminate OK. It leaves behind the system tray "clock in a box", but that might normal. After Start > Outlook 2003, nothing appears to happen, but task manager shows several instances of Outlook running. Nothing displays on the screen however. I've de-installed Office and re-installed several times. On system shutdown, the CiceroUI... something or other doesn't close by itself. Any thoughts? Help

Thanks, Gary

 

[Michael Bredbury]

Gary, I am having the same 'exact' problem with w2k sp4 and office/outlook 2003. Did you get a resolution to this problem?
Jos

----- Gary Bauer wrote: -----

Windows XP Professional / Office 2003 Released version.

Whenever I close Outlook 2003, I am not able to re-start Outlook 2003
without re-booting PC. After closing Outlook, the app appears to
terminate OK. It leaves behind the system tray "clock in a box", but
that might normal. After Start > Outlook 2003, nothing appears to
happen, but task manager shows several instances of Outlook running.
Nothing displays on the screen however. I've de-installed Office and
re-installed several times. On system shutdown, the CiceroUI...
something or other doesn't close by itself. Any thoughts? Help?

Thanks, Gary

I am having problems with Outlook 2003 not terminating when using
automation with VB6 SP3 running on Win XP SP1. I have used different
variations on the same theme to automate Outlook 2003, but I can not
get it to terminate properly after a sync.

As a test, I am using the following code:

Option Explicit
Private Sub Command1_Click()

Dim objOutlook As Outlook.Application
Dim objNameSpace As Outlook.NameSpace

Set objOutlook = New Outlook.Application
Set objNameSpace = objOutlook.GetNamespace("MAPI")

'The next line will prevent Outlook from terminating (try
commenting it out)
objNameSpace.SyncObjects.Item(1).Start

MsgBox "Waiting for the Sync to complete..."

Set objNameSpace = Nothing
objOutlook.Quit

Set objOutlook = Nothing 'Outlook should terminate after this
line!

End Sub


Can anyone get this code to work and terminate Outlook 2003?

Cheers

Michael Bredbury

 

[Michael Bredbury]

Now Fixed!!

I have discovered why Outlook would not terminate properly. It was due
to some interaction with a GroupWise email client that was previously
on the computer I was using. When I ran the GroupWise Cleaning Agent
program (setupca.exe) which totally removes any trace of GroupWise
from the computer, all is well with the sample code in my original
post, and now Outlook 2003 terminates properly.

Hope this helps someone else!

Michael Bredbury.

 

[Steven C. Cauble]

Gary and Josh--I'm having exactly the same problem. I did find a
short-term solution that adds a step to disconnecting, but at least
clears Outlook out of memory and lets you reload Outlook again quickly
and cleanly. (I still don't know what is causing the program to
"hang" on exit, and I'm working towards finding a solution for that
new problem.)

Go to: http://sunflowerhead.com/software/knockout/ and download this
free program. It allows you to see if Outlook is still running after
closed, and will also allow you to force it to close completely and
cleanly.

If either of you, in the meantime, discover a fix or correction, I'd
be delighted to find out, too.

Thanks.

Steven C. Cauble

Gary, I am having the same 'exact' problem with w2k sp4 and office/outlook 2003. Did you get a resolution to this problem?
Jos

----- Gary Bauer wrote: -----

Windows XP Professional / Office 2003 Released version.

Whenever I close Outlook 2003, I am not able to re-start Outlook 2003
without re-booting PC. After closing Outlook, the app appears to
terminate OK. It leaves behind the system tray "clock in a box", but
that might normal. After Start > Outlook 2003, nothing appears to
happen, but task manager shows several instances of Outlook running.
Nothing displays on the screen however. I've de-installed Office and
re-installed several times. On system shutdown, the CiceroUI...
something or other doesn't close by itself. Any thoughts? Help?

 

[Diane Poremsky [MVP]]

do you have anything that is accessing the message store? Activesync, fax
software, shared contacts with OE, stamps.com - and a few others. close
those programs first and outlook should close ok.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


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[Jochen Weiss]

Hi folks I´ve the same problem with Outlook 2003, AS 3.7.1 on my new WinXP Prof machine. Outlook didn´t close correctly when my XDA is in the cradle. Sometimes than AS is working incorrect too. "Attention" is showing up behind Contacts ...
I´ve the same combination of OS, Office and AS on another PC and there it works without problems.
To test I installed a real clean WinXP Prof and Office 2003 an my new maschine and there was the same problem. Could it be of the hardware ?