Unable to save anything in Word

T

Terry Lowe

For some reason yesterday, Word will not save anything when I am using the
normal.dot template. When I click on the save or saveas commands, it just
does nothing - no errors but no save either. If I try to close the document,
it asks me if I want to save it and I click "yes" but nothing. I also get
the message "autorecovery is postponed" also.

If I remove the normal.dot template I am able to save as usual. I don't
think anything is actually wrong with the template but rather some obscure
setting has changed. I restored normal.dot from a back I made about a month
ago (when Word was working correctly) and it will not save either. Since I
reinstalled a couple of weeks ago, I notice that every time I close Outlook,
it saves normal.dot. I suspect Outlook has done something to the template.

I have seen this happen in other templates but I do not know how to fix it.
Any suggestions? I have too much VBA code in my template to just trash it.
Thanks.
 
T

TF

Terry

Rename normal.dot as Normal.bad, restart Word and check that it can save
properly. Now use Organiser to copy back your Macros and customisations. But
do you really need them all in normal.dot. Would some of the coding or
customisations be better saved with other templates or perhaps in a template
and placed in the Start-up folder?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/


For some reason yesterday, Word will not save anything when I am using the
normal.dot template. When I click on the save or saveas commands, it just
does nothing - no errors but no save either. If I try to close the document,
it asks me if I want to save it and I click "yes" but nothing. I also get
the message "autorecovery is postponed" also.

If I remove the normal.dot template I am able to save as usual. I don't
think anything is actually wrong with the template but rather some obscure
setting has changed. I restored normal.dot from a back I made about a month
ago (when Word was working correctly) and it will not save either. Since I
reinstalled a couple of weeks ago, I notice that every time I close Outlook,
it saves normal.dot. I suspect Outlook has done something to the template.

I have seen this happen in other templates but I do not know how to fix it.
Any suggestions? I have too much VBA code in my template to just trash it.
Thanks.
 
T

Terry Lowe

Thanks Terry. I had already confirmed that if I rename normal.doc then yes,
Word will save as usual.

What is "Organiser"? I am not familiar with that tool.

As far as all of the macros being in the normal template, that is where they
go by default and I had not bothered to try anything else. If there is a
better place to store them, then I am open to it. You mentioned putting them
in a separate folder and placing that in the "startup folder". I assume you
mean Word's startup folder? I didn't know it had one. I'll look into it.

Just curious, do you know how a template all of a sudden prevents one from
saving documents? As I said, I have seen that behavior in other templates
and I thought they did it on purpose. I was wondering how they did it.
 
S

Suzanne S. Barnhill

To answer your last question, if there is a macro named FileSave or
FileSaveAs that hijacks those commands, then you may be unable to save.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
B

Beth Melton

Hi Terry,

The Organizer (or Organiser for my neighbors across the Atlantic ;-) )
allows you to copy various customizations between templates. It can
be found under Tools/Templates and Add-ins.

As for a global template, you place macros that you commonly use but
seldom change in a template saved in your Word Startup folder. Word
automatically load your template upon starting and make the macros
available just as if they were stored in your Normal.dot. By using a
global template your macros and customizations are a little more
protected than if stored in Normal.dot.

For more information and some ideas on organization take a look at:
http://www.mvps.org/word/FAQs/MacrosVBA/OrganizeMacros.htm

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


Terry Lowe said:
What is "Organiser"? I am not familiar with that tool.

As far as all of the macros being in the normal template, that is where they
go by default and I had not bothered to try anything else. If there is a
better place to store them, then I am open to it. You mentioned putting them
in a separate folder and placing that in the "startup folder". I assume you
mean Word's startup folder? I didn't know it had one. I'll look
Click to expand...
into it.
 
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