Unable to save drawings

[Keith Bobick]

I am having a bizarre problem related to saving Visio
drawings. I create a basic flowchart, add several process
and decision blocks. Add connectors. Add a couple off-page
references to a new page and another off-page reference
back from the second page and try to save. Consistently
Visio will die (at least here) and want to send a bug
report. If I allow Visio to recover/restart, it never
works correctly when it restarts.

I have tried repairing the installation and
uninstalling/reinstalling and it exhibits the same
behavior.

Anyonee have any ideas?!?

Info: WinNT 4.0 SP6, Visio 2002 Pro SP2, on a Quad 500MHz
with a butt-load of drive space and RAM.

Thanks,

Keith Bobick

 

[Al Edlund]

I probably won't be much help since I don't have an NT environment anywhere
to test on. Are you saving locally or remotely? What errors are being posted
to the system and application event logs? What other software is running?
Can you save a simple single page drawing with no off page references?
al

 

[Keith Bobick]

Q. Are you saving locally or remotely?
A. I have tried both saving locally and on a remote
machine with the same result.

Q. What errors are being posted to the system and
application event logs?
A. Nothing related to Visio or Office in general.

Q. What other software is running?
A. Visual Basic 6.0

Q. Can you save a simple single page drawing with no off
page references?
A. Yes. I can also create multi-page drawings with no off-
page references and it saves okay. As soon as I start
adding multiple off-page references and try to save, it
dies.

Follow-up: I installed and reinstalled Visio 200 Pro SP1
(without the SP2 update) and all works fine. So this is
apparently something with SP2.

As I have achieved a 'fix', I no longer need help, but I
am still willing to works with anyone interested in fixing
this.

Regards,
Keth Bobick
(e-mail address removed)

al