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N

Nedra

When I look at the size of the pst file in WIndows explorer it says its
410MBs but when I open the folder in Outlook it doesn't contain any messages.
When I check the folder and subfolder size it show 0MBs. I don't get an
error message it just doesn't show any messages. Any ideas what's happening
and any way to retrieve the messages?

Operating system is WIndows EP - Home Edition
Outlook is 2002
 
M

Milly Staples [MVP - Outlook]

If you right click on OUtlook Today and select Folder size, what do you
show?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Nedra asked:

| When I look at the size of the pst file in WIndows explorer it says
| its 410MBs but when I open the folder in Outlook it doesn't contain
| any messages. When I check the folder and subfolder size it show
| 0MBs. I don't get an error message it just doesn't show any
| messages. Any ideas what's happening and any way to retrieve the
| messages?
|
| Operating system is WIndows EP - Home Edition
| Outlook is 2002
 
N

Nedra

It show 0 mbs but list all the folders that should be in the file but none of
the messages.
 
M

Milly Staples [MVP - Outlook]

Then it sounds like you have a corrupt .pst file - have you tried running
scanpst.exe against the file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Nedra asked:

| It show 0 mbs but list all the folders that should be in the file but
| none of the messages.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| If you right click on OUtlook Today and select Folder size, what do
|| you show?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Nedra asked:
||
||| When I look at the size of the pst file in WIndows explorer it says
||| its 410MBs but when I open the folder in Outlook it doesn't contain
||| any messages. When I check the folder and subfolder size it show
||| 0MBs. I don't get an error message it just doesn't show any
||| messages. Any ideas what's happening and any way to retrieve the
||| messages?
|||
||| Operating system is WIndows EP - Home Edition
||| Outlook is 2002
 
N

Nedra

I just run scanpst.exe and it found no errors, it found the folders but no
files. I guess those files have vansihed. Thanks for your help.
Nedra
 
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