uninstalling beta version of Office 2007

I

idb

I tried to uninstall the beta version using the add or remove programs
feature of the control panel. I lost power during the process and seem to be
in limbo. It still shows in the add and remove programs but when I try
removing I get an error message, "setup could not find any available product
to install. Please contact your system administrator. Any ideas?
 
P

Patrick Schmid [MVP]

http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
I

idb

I have going through the steps you sent me, but when I come to removing the
beta release version of the 2007 Office installation files and folder, I am
unable to delete the Office12 folder. I get a message: Cannot delete
msxml5r.dll: Access is denied. Make sure that the disk is not full or
write-protected and that the file is not currently in use." The same message
comes up with other dll files as well. Did I miss something earlier in the
process?

Patrick Schmid said:
http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I tried to uninstall the beta version using the add or remove programs
feature of the control panel. I lost power during the process and seem to be
in limbo. It still shows in the add and remove programs but when I try
removing I get an error message, "setup could not find any available product
to install. Please contact your system administrator. Any ideas?
 
P

Patrick Schmid [MVP]

Rename the file, reboot and delete it (if it lets you). If not, just
move on after renaming it.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have going through the steps you sent me, but when I come to removing the
beta release version of the 2007 Office installation files and folder, I am
unable to delete the Office12 folder. I get a message: Cannot delete
msxml5r.dll: Access is denied. Make sure that the disk is not full or
write-protected and that the file is not currently in use." The same message
comes up with other dll files as well. Did I miss something earlier in the
process?

Patrick Schmid said:
http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I tried to uninstall the beta version using the add or remove programs
feature of the control panel. I lost power during the process and seem to be
in limbo. It still shows in the add and remove programs but when I try
removing I get an error message, "setup could not find any available product
to install. Please contact your system administrator. Any ideas?
 
P

Patrick Schmid [MVP]

Do you have Expression Web Beta installed? If yes, then you just killed
that as well. Try to remove it via setup. You prob. can't, so you'll
have to delete the Expression folder in Program Files and the Expression
keys in HKLM/HKCU \Software\Microsoft (assuming that you have no other
Expression product installed).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I have going through the steps you sent me, but when I come to removing the
beta release version of the 2007 Office installation files and folder, I am
unable to delete the Office12 folder. I get a message: Cannot delete
msxml5r.dll: Access is denied. Make sure that the disk is not full or
write-protected and that the file is not currently in use." The same message
comes up with other dll files as well. Did I miss something earlier in the
process?

Patrick Schmid said:
http://pschmid.net/blog/2006/11/13/79

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I tried to uninstall the beta version using the add or remove programs
feature of the control panel. I lost power during the process and seem to be
in limbo. It still shows in the add and remove programs but when I try
removing I get an error message, "setup could not find any available product
to install. Please contact your system administrator. Any ideas?
 
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