Uninstalling Office 2000 Premium Edition

S

Svend

We have a user who has come from out UK office to Australia with a laptop
that has Office 2000 Premium.

Typically nothing was tested and tried before the user left, they just
grabbed any laptop that was spare stuck the laptop in the bag and assummed it
would work when they needed it. Absoulutley nothing unusual about that.

Whenever he tries to run any Office applications it wants the CD so that the
component can be installed. We don't have this CD as we run Office 2000 Pro
here. He didn't bring it with him.

I want to uninstall Premium and install Pro but I also need the CD to
uninstall it.

So how do you get a copy of office off the laptop without the original cd. I
assume there must be a way otherwise how would you uninstall software that
you are not licensed for.

:)
 
G

garfield-n-odie

It's a lot of work to manually delete Office 2000, but it is possible to
do. The following procedure was provided by a Microsoft person some
time ago in one of the Office newsgroups:

1. Download and install the Windows Installer Cleanup utility from
http://support.microsoft.com/?id=290301

2. Run this utility and check if Office 2000(or other Office version) is
listed.

3. Select Office Products and then click Remove.

4. Click Start, and then click Run.

5. In the "Open" (without the quotation marks) box, type "regedit"
(without the quotation marks), and then press ENTER.

WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system.
Microsoft cannot guarantee that you can solve problems that result from
using Registry Editor incorrectly. Use Registry Editor at your own risk.

6. Backup the entire registry and then rename or delete the following
registry keys if present:
(Note: '#' represents any number {0-9, A-F})

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CLASSES_ROOT\Installer\Products\904###0900063D11C8EF10054038389C
HKEY_CLASSES_ROOT\Installer\Features\904###0900063D11C8EF10054038389C
HKEY_CLASSES_ROOT\Installer\Patches

HKEY_CURRENT_USER\Software\Microsoft\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Installer\Features\904###0900063D11C8EF10054038389C
HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\904###0900063D11C8EF10054038389C
HKEY_CURRENT_USER\Software\Microsoft\Installer\Patches
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Installer\Products\904###0900063D11C8EF10054038389C

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\904###0900063D11C8EF10054038389C
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\904###0900063D11C8EF10054038389C
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Products\904###0900063D11C8EF10054038389C
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-#-#-##\Products\904###0900063D11C8EF10054038389C

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<GUID>

OFF2000: GUID = {0#0#0409-78E1-11D2-B60F-006097C998E7}
OFF2002: GUID = {9###0409-6000-11D3-8CFE-0050048383C9}
OFF2003: GUID = {9###0409-6000-11D3-8CFE-0150048383C9}

7. Open Windows Explorer.

8. On the Tools menu, click Folder Options (or, click Folder Options on
the View menu), and then click the View tab.

9. Click to select the "Show hidden files and folders" check box (or
click to select the "Show all files" check box), and then click OK.

10. Rename or delete the following folders
C:\Program Files\Microsoft Office
C:\Program Files\Common Files\Microsoft Shared\Office9
C:\Program Files\Common Files\Microsoft Shared\Office10
C:\Program Files\Common Files\Microsoft Shared\OFFICE11
C:\Documents and Settings\<UserName>\Application Data\Microsoft\Office
C:\Documents and Settings\All Users\Application Data\Microsoft\Office
C:\Program Files\OfficeUpdate
C:\Program Files\OfficeUpdate11

11. To remove MAPI, search for and rename the following files/folders:
C:\Windows\system32\mapi32.dll
C:\Windows\system32\mapisvc.inf
C:\Program Files\Common Files\System\Msmapi
C:\Program Files\Common Files\System\Mapi

In Office 2003, MAPI components are installed to the following folder:
C:\Program Files\Common Files\System\Msmapi

In Office 2002, MAPI components are installed to the following folder:
C:\Program Files\Common Files\System\Mapi

12. Delete contents of %temp%
 
C

clintons looking for a little help

I had a cd but it was deleted by me and I need it to repair the program
 
C

clintons looking for a little help

I dont wont to delete the file its still there but It said that I need the cd
to reinstall
I cant find my cd. is there another way?
 
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