Hi,
This documented in Micorosoft KB article 247532
http://support.microsoft.com/default.aspx?scid=kb;en-us;247532
SYMPTOMS
When you try to install one of the programs listed at the beginning of this
article, you may receive one of the following error messages:
Installer Terminated Prematurely
CAUSE
This problem may occur if mismatched or outdated system files are installed
on the computer.
RESOLUTION
Note Microsoft Windows 95 does not meet the minimum system requirements for
Works 7 and Works Suite 2002 and later. Therefore, if your operating system
is Windows 95, these steps only apply to the earlier versions that are
listed at the beginning of this article.
To resolve this issue, use the following methods in the order that they
appear. After each step, try to install the product. If the installation is
successful, go to Step 7. If the installation is not successful, proceed to
the next step.
Step 1: Clean Boot
Clean booting is a little different for each version of Windows. Select the
appropriate link below to view an article about how to clean boot your
computer.
Microsoft Windows 98
281965 How to Troubleshoot Using the MSConfig Utility with Windows 98
Microsoft Windows Millennium Edition (Me)
267288 How to Perform a Clean Boot in Windows Millennium Edition
Microsoft Windows XP
310353 How to Perform a Clean Boot in Windows XP
Microsoft Windows 2000
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
Step 2: Install DCOM
For Windows 95 computers only, install DCOM for Windows 95. For Windows 98
computers, install the DCOM98 update. To download and install these
programs, visit the following Microsoft Web site:
Step 3: Update Microsoft Internet Explorer
For more information about how to update Internet Explorer to the latest
available version, visit the following Microsoft Web site:
http://microsoft.com/windows/ie
Step 4: Install the Latest Service Pack
In Windows 95 or Windows 98, install the latest service pack for MDAC
version 5.5. To do so, visit the following MSDN Web site:
http://msdn.microsoft.com/library/default.asp?url=/nhp/Default.asp?contentid
=28001860
Step 5: Install the Latest Windows Service Pack
In Windows Millennium Edition (Me), Windows 2000, or Microsoft Windows XP,
install the latest Windows Service pack. To do so, visit the following
Microsoft Web site:
http://Microsoft.com/windowsupdate
Step 6: Install the Program
To install the program, insert the CD and follow the steps that appear on
the screen.
Step 7: Return to Normal Boot
See the clean boot article that you used to clean boot your computer for
steps to return to normal boot.
MORE INFORMATION
For additional information about Works Setup issues, click the article
number below to view the article in the Microsoft Knowledge Base:
242323 Homepub and Works: Internal Error... Error Message When You Run
Setup
Since the Works came along with the system, i would suggest you to contact
DELL.
Thank You,
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
