University's Office 2002/XP Pro. installation failed OGA [0x80180101]

[Ant]

Hello,

I was updating my father's old Dell Optiplex Windows 2000 SP4 machine
today with updates for Windows, Office, SAV, etc. I installed the OGA
ActiveX controls in IE6.0 SP1 and it told me OGA failed the check (see
below for the copy and paste).

Here's the catch. This computer was given to him (lucky!!) by the
university/school when he retired/resigned a few years ago (in 2003
probably based of Office version). I don't know how the IT department
installed his OS (not OEM), software, etc. and if they ever had to
activate them. I am pretty sure this is a legit copy since why would a
school install an invalid one?

Is there a fix for this? I did not see any ways to activate again, but
is it wise to do that since MS might kill it if it is not valid (don't
have the original CDs/DVDs)?

Thank you in advance.


Copy and paste of the failed OGA check in IE6.0 SP1:
Validation Results Validation Results This computer has failed
validation. Expand for details.

Microsoft Office XP Professional:

Validation Incomplete: Office Must Be Activated
The validation process could not be completed because your copy of
Microsoft Office has not been activated.

Activate Office now
Start any Office application. The activation wizard will walk you
through the steps required to activate Office.
For additional instructions, or if you have problems activating Office
and Office applications, visit knowledge base article # 828958. To learn
more about benefits of product activation, visit the How to Tell site.
I was unable to activate Office
If you are unable to activate Office by following the steps above or
using the methods in the knowledge base article, the copy of Office on
your computer may be counterfeit or may have been installed incorrectly.

What could prevent activation?
If your computer is new, the copy of Office installed on your computer
may be counterfeit or may have been incorrectly installed.
If Office was installed or upgraded on an existing computer:
The copy of Office you installed on your computer may be counterfeit.
A third party, such as a repair shop, may have installed Office
incorrectly or used a counterfeit copy.
[0x80180101]



Hide details

[0x80180101] Counterfeit software can expose you to spyware and viruses
Counterfeit software can open the door to viruses, spyware, and other
vulnerabilities that can destroy data and capture your personal information.

Web sites offering cheap or "free" software and hacks can infect
computers, leaving them vulnerable.
Make sure your software is genuine to avoid the risks associated with
counterfeit software.
Maintain the reliability of your Office software through access to
Product Support and convenient access to the latest Office updates.
Additional Links
Common validation failure scenarios.
Review frequently asked questions
Report suspected piracy
View a printable report
Microsoft Genuine Advantage Forum (English Only).

My location is: Afghanistan Albania Algeria Andorra Angola Anguilla
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© 2007 Microsoft Corporation. All rights reserved. Terms of Use
|Trademarks |Privacy Statement
--
"... Let's go pour these (peas from a can) onto an anthill I've found."
--Strong Bad (Witness the Cheatar! episode)
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Ant]

I just tried activating Word and I get a message that it is already
activated. What the heck?

Hello,

I was updating my father's old Dell Optiplex Windows 2000 SP4 machine
today with updates for Windows, Office, SAV, etc. I installed the OGA
ActiveX controls in IE6.0 SP1 and it told me OGA failed the check (see
below for the copy and paste).

Here's the catch. This computer was given to him (lucky!!) by the
university/school when he retired/resigned a few years ago (in 2003
probably based of Office version). I don't know how the IT department
installed his OS (not OEM), software, etc. and if they ever had to
activate them. I am pretty sure this is a legit copy since why would a
school install an invalid one?

Is there a fix for this? I did not see any ways to activate again, but
is it wise to do that since MS might kill it if it is not valid (don't
have the original CDs/DVDs)?

Thank you in advance.


Copy and paste of the failed OGA check in IE6.0 SP1:
Validation Results Validation Results This computer has failed
validation. Expand for details.

Microsoft Office XP Professional:

Validation Incomplete: Office Must Be Activated
The validation process could not be completed because your copy of
Microsoft Office has not been activated.

Activate Office now
Start any Office application. The activation wizard will walk you
through the steps required to activate Office.
For additional instructions, or if you have problems activating Office
and Office applications, visit knowledge base article # 828958. To learn
more about benefits of product activation, visit the How to Tell site.
I was unable to activate Office
If you are unable to activate Office by following the steps above or
using the methods in the knowledge base article, the copy of Office on
your computer may be counterfeit or may have been installed incorrectly.

What could prevent activation?
If your computer is new, the copy of Office installed on your computer
may be counterfeit or may have been incorrectly installed.
If Office was installed or upgraded on an existing computer:
The copy of Office you installed on your computer may be counterfeit.
A third party, such as a repair shop, may have installed Office
incorrectly or used a counterfeit copy.
[0x80180101]



Hide details

[0x80180101] Counterfeit software can expose you to spyware and viruses
Counterfeit software can open the door to viruses, spyware, and other
vulnerabilities that can destroy data and capture your personal
information.

Web sites offering cheap or "free" software and hacks can infect
computers, leaving them vulnerable.
Make sure your software is genuine to avoid the risks associated with
counterfeit software.
Maintain the reliability of your Office software through access to
Product Support and convenient access to the latest Office updates.
Additional Links
Common validation failure scenarios.
Review frequently asked questions
Report suspected piracy
View a printable report
Microsoft Genuine Advantage Forum (English Only).

My location is: Afghanistan Albania Algeria Andorra Angola Anguilla
Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan
Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Bermuda
Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Indian
Ocean Territories British Virgin Islands Brunei Bulgaria Cambodia
Cameroon Canada Cayman Islands Chile China Colombia Congo Costa Rica
Cote d’Ivoire Croatia Cyprus Czech Republic Denmark Dominica Dominican
Republic Ecuador Egypt El Salvador Estonia Ethiopia Faroe Islands
Finland France French Guiana Gabon Gambia Georgia Germany Ghana
Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guyana Haiti
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Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Korea Kuwait
Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania
Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali
Malta Martinique Mauritius Mexico Moldova Monaco Montserrat Morocco
Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New
Caledonia New Zealand Nicaragua Nigeria Norway Oman Pakistan Palestinian
National Authority Panama Paraguay Peru Philippines Poland Portugal
Puerto Rico Qatar Republic of Rwanda Reunion Romania Russian Federation
Saint Helena Saint Lucia San Marino Saudi Arabia Senegal Serbia and
Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Somalia
South Africa Spain Sri Lanka St. Kitts And Nevis St. Vincent And The
Grenadines Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland
Taiwan Tajikistan Tanzania Thailand Togo Trinidad and Tobago Tunisia
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|Trademarks |Privacy Statement

--
"Ants are so much like human beings as to be an embarrassment. They farm
fungi, raise aphids as livestock, launch armies into wars, use chemical
sprays to alarm and confuse enemies, capture slaves. The families of
weaver ants engage in child labor, holding their larvae like shuttles to
spin out the thread that sews the leaves together for their fungus
gardens. They exchange information ceaselessly. They do everything but
watch television." --Lewis Thomas
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Peter Foldes]

See if this applies to you


You must accept the Office End User License Agreement every time
that you start an Office program
http://support.microsoft.com/kb/884202/en-us



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Hello,

I was updating my father's old Dell Optiplex Windows 2000 SP4 machine
today with updates for Windows, Office, SAV, etc. I installed the OGA
ActiveX controls in IE6.0 SP1 and it told me OGA failed the check (see
below for the copy and paste).

Here's the catch. This computer was given to him (lucky!!) by the
university/school when he retired/resigned a few years ago (in 2003
probably based of Office version). I don't know how the IT department
installed his OS (not OEM), software, etc. and if they ever had to
activate them. I am pretty sure this is a legit copy since why would a
school install an invalid one?

Is there a fix for this? I did not see any ways to activate again, but
is it wise to do that since MS might kill it if it is not valid (don't
have the original CDs/DVDs)?

Thank you in advance.


Copy and paste of the failed OGA check in IE6.0 SP1:
Validation Results Validation Results This computer has failed
validation. Expand for details.

Microsoft Office XP Professional:

Validation Incomplete: Office Must Be Activated
The validation process could not be completed because your copy of
Microsoft Office has not been activated.

Activate Office now
Start any Office application. The activation wizard will walk you
through the steps required to activate Office.
For additional instructions, or if you have problems activating Office
and Office applications, visit knowledge base article # 828958. To learn
more about benefits of product activation, visit the How to Tell site.
I was unable to activate Office
If you are unable to activate Office by following the steps above or
using the methods in the knowledge base article, the copy of Office on
your computer may be counterfeit or may have been installed incorrectly.

What could prevent activation?
If your computer is new, the copy of Office installed on your computer
may be counterfeit or may have been incorrectly installed.
If Office was installed or upgraded on an existing computer:
The copy of Office you installed on your computer may be counterfeit.
A third party, such as a repair shop, may have installed Office
incorrectly or used a counterfeit copy.
[0x80180101]



Hide details

[0x80180101] Counterfeit software can expose you to spyware and viruses
Counterfeit software can open the door to viruses, spyware, and other
vulnerabilities that can destroy data and capture your personal information.

Web sites offering cheap or "free" software and hacks can infect
computers, leaving them vulnerable.
Make sure your software is genuine to avoid the risks associated with
counterfeit software.
Maintain the reliability of your Office software through access to
Product Support and convenient access to the latest Office updates.
Additional Links
Common validation failure scenarios.
Review frequently asked questions
Report suspected piracy
View a printable report
Microsoft Genuine Advantage Forum (English Only).

My location is: Afghanistan Albania Algeria Andorra Angola Anguilla
Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan
Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Bermuda
Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Indian
Ocean Territories British Virgin Islands Brunei Bulgaria Cambodia
Cameroon Canada Cayman Islands Chile China Colombia Congo Costa Rica
Cote d’Ivoire Croatia Cyprus Czech Republic Denmark Dominica Dominican
Republic Ecuador Egypt El Salvador Estonia Ethiopia Faroe Islands
Finland France French Guiana Gabon Gambia Georgia Germany Ghana
Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guyana Haiti
Honduras Hong Kong Hungary Iceland India Indonesia Ireland Isle of Man
Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Korea Kuwait
Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania
Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali
Malta Martinique Mauritius Mexico Moldova Monaco Montserrat Morocco
Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New
Caledonia New Zealand Nicaragua Nigeria Norway Oman Pakistan Palestinian
National Authority Panama Paraguay Peru Philippines Poland Portugal
Puerto Rico Qatar Republic of Rwanda Reunion Romania Russian Federation
Saint Helena Saint Lucia San Marino Saudi Arabia Senegal Serbia and
Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Somalia
South Africa Spain Sri Lanka St. Kitts And Nevis St. Vincent And The
Grenadines Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland
Taiwan Tajikistan Tanzania Thailand Togo Trinidad and Tobago Tunisia
Turkey Turks and Caicos Islands Uganda Ukraine United Arab Emirates
United Kingdom United States Uruguay Uzbekistan Vatican City State
Venezuela Vietnam Virgin Islands (US) Yemen Zaire Zambia Zimbabwe

Manage Your Profile |Contact Us
© 2007 Microsoft Corporation. All rights reserved. Terms of Use
|Trademarks |Privacy Statement
--
"... Let's go pour these (peas from a can) onto an anthill I've found."
--Strong Bad (Witness the Cheatar! episode)
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Ant]

The EULA never appears when I start Office 2002/XP programs. Maybe it
did when the school's IT installed and tested it since Office is already
activated when I went to activate.

See if this applies to you


You must accept the Office End User License Agreement every time
that you start an Office program
http://support.microsoft.com/kb/884202/en-us

--
"When you turn on a light in a room, what happens?" Shaw said. "The
roaches scatter, but the ants keep marching. You can step on them, throw
water on them, but they keep on marching. I want ants for my defense."
--Willy Shaw
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Peter Foldes]

Then see this
http://support.microsoft.com/?kbid=836178

 

[Ant]

Then see this
http://support.microsoft.com/?kbid=836178

Um, he is using 2002/XP not 2003 and he does not get "invalid product
key" errors. Please reread my original newsgroup post carefully.
--
"As a thinker and planner, the ant is the equal of any savage race of
men; as a self-educated specialist in several arts she is the superior
of any savage race of men; and in one or two high mental qualities she
is above the reach of any man..." --Mark Twain
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Phillip Pi]

Does Office Updates have any logging like Windows Update?

Hello,

I was updating my father's old Dell Optiplex Windows 2000 SP4 machine
today with updates for Windows, Office, SAV, etc. I installed the OGA
ActiveX controls in IE6.0 SP1 and it told me OGA failed the check (see
below for the copy and paste).

Here's the catch. This computer was given to him (lucky!!) by the
university/school when he retired/resigned a few years ago (in 2003
probably based of Office version). I don't know how the IT department
installed his OS (not OEM), software, etc. and if they ever had to
activate them. I am pretty sure this is a legit copy since why would a
school install an invalid one?

Is there a fix for this? I did not see any ways to activate again, but
is it wise to do that since MS might kill it if it is not valid (don't
have the original CDs/DVDs)?

Thank you in advance.


Copy and paste of the failed OGA check in IE6.0 SP1:
Validation Results Validation Results This computer has failed
validation. Expand for details.

Microsoft Office XP Professional:

Validation Incomplete: Office Must Be Activated
The validation process could not be completed because your copy of
Microsoft Office has not been activated.

Activate Office now
Start any Office application. The activation wizard will walk you
through the steps required to activate Office.
For additional instructions, or if you have problems activating Office
and Office applications, visit knowledge base article # 828958. To learn
more about benefits of product activation, visit the How to Tell site.
I was unable to activate Office
If you are unable to activate Office by following the steps above or
using the methods in the knowledge base article, the copy of Office on
your computer may be counterfeit or may have been installed incorrectly.

What could prevent activation?
If your computer is new, the copy of Office installed on your computer
may be counterfeit or may have been incorrectly installed.
If Office was installed or upgraded on an existing computer:
The copy of Office you installed on your computer may be counterfeit.
A third party, such as a repair shop, may have installed Office
incorrectly or used a counterfeit copy.
[0x80180101]



Hide details

[0x80180101] Counterfeit software can expose you to spyware and viruses
Counterfeit software can open the door to viruses, spyware, and other
vulnerabilities that can destroy data and capture your personal
information.

Web sites offering cheap or "free" software and hacks can infect
computers, leaving them vulnerable.
Make sure your software is genuine to avoid the risks associated with
counterfeit software.
Maintain the reliability of your Office software through access to
Product Support and convenient access to the latest Office updates.
Additional Links
Common validation failure scenarios.
Review frequently asked questions
Report suspected piracy
View a printable report
Microsoft Genuine Advantage Forum (English Only).

My location is: Afghanistan Albania Algeria Andorra Angola Anguilla
Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan
Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Bermuda
Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Indian
Ocean Territories British Virgin Islands Brunei Bulgaria Cambodia
Cameroon Canada Cayman Islands Chile China Colombia Congo Costa Rica
Cote d’Ivoire Croatia Cyprus Czech Republic Denmark Dominica Dominican
Republic Ecuador Egypt El Salvador Estonia Ethiopia Faroe Islands
Finland France French Guiana Gabon Gambia Georgia Germany Ghana
Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guyana Haiti
Honduras Hong Kong Hungary Iceland India Indonesia Ireland Isle of Man
Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Korea Kuwait
Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania
Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali
Malta Martinique Mauritius Mexico Moldova Monaco Montserrat Morocco
Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New
Caledonia New Zealand Nicaragua Nigeria Norway Oman Pakistan Palestinian
National Authority Panama Paraguay Peru Philippines Poland Portugal
Puerto Rico Qatar Republic of Rwanda Reunion Romania Russian Federation
Saint Helena Saint Lucia San Marino Saudi Arabia Senegal Serbia and
Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Somalia
South Africa Spain Sri Lanka St. Kitts And Nevis St. Vincent And The
Grenadines Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland
Taiwan Tajikistan Tanzania Thailand Togo Trinidad and Tobago Tunisia
Turkey Turks and Caicos Islands Uganda Ukraine United Arab Emirates
United Kingdom United States Uruguay Uzbekistan Vatican City State
Venezuela Vietnam Virgin Islands (US) Yemen Zaire Zambia Zimbabwe

Manage Your Profile |Contact Us
© 2007 Microsoft Corporation. All rights reserved. Terms of Use
|Trademarks |Privacy Statement

--
Phillip Pi
Senior Software Quality Assurance Analyst
ISP/Symantec Online Services, Consumer Business Unit
Symantec Corporation
www.symantec.com

 

[Peter Foldes]

Then the school probably had a volume license for this suite. You would need to talk to the school. The versions including the upgrades need to be the same license

 

[Ant]

Then the school probably had a volume license for this suite. You would need to talk to the school. The versions including the upgrades need to be the same license

What do I exactly ask for? Why I can't use Office Update because of OGA
failing to see the installed copy is invalid?
--
"Bother," said Winnie the Pooh, as he stepped on an ant.
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Notan]

Hello,

I was updating my father's old Dell Optiplex Windows 2000 SP4 machine
today with updates for Windows, Office, SAV, etc. I installed the OGA
ActiveX controls in IE6.0 SP1 and it told me OGA failed the check (see
below for the copy and paste).

<snip>

Once again, look for CurtB's post, "RE: What is up with Genuine Activation
gizmo????," dated 3/10/07, in this newsgroup.

 

[Ant]

<snip>

Once again, look for CurtB's post, "RE: What is up with Genuine Activation
gizmo????," dated 3/10/07, in this newsgroup.

Thanks. "4. Insert your original Microsoft Office CD and launch an
application, e.g. Word or Excel." is going to be a problem since my
father no longer goes to that school anymore (for years). Not sure if
calling will work since they probably will ask for the hard copy
references, product key, etc. Grr.

Can I use another Office 2002/XP or does that have to be the same one? I
think I have a Dell Office 2002/XP Basic Business CDs (installed and
activated and had no problems with Office Update) at work.
--
"Trivial hurts, tiny human accidents," said Firenze, as his hooves
thudded over the mossy floor. "These are of no more significance than
the scurryings of ants to the wide universe, and are unaffected by
planetary movements." --Harry Potter book
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Ant]

FIXED! Deleted its .dat file and OGA, reactivated successfully, and
Office Update passed OGA check. Yay!
--
"The constant creeping of ants will wear away the stone." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.