Unread count is always (1) when there are no unread messages

[Lou_C]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop I have tried everything - marking as unread, selecting all and marking as unread followed by marking all as read, cmd-alt-t, cmd-l. It still comes up with one unread message which I cannot find.

How can I fix this?

 

[Diane Ross]

have tried everything - marking as unread, selecting all and marking as
unread followed by marking all as read, cmd-alt-t, cmd-l. It still comes up
with one unread message which I cannot find.

How can I fix this?

This is a sign of database corruption. You need to rebuild your database.
Make sure you have enough free space. See details:

How to rebuild:

<http://www.entourage.mvps.org/database/rebuild.html>

Rebuilding a damaged database

<http://blog.entourage.mvps.org/2007/09/rebuilding_a_damaged_database_that_e
xceeded_size_limit.html>

In case the above link does not work:

<http://tinyurl.com/4s6qv3>


--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[Lou_C]

Yes, this worked. Thankyou.