Try this:
Find and open Normal.dot as you did before (i.e. right-click the file and
select Open). Then select Format > Columns and click the One column icon,
click OK. Save and close Normal.dot.
Note: since you have already found your Normal.dot, you have no reason the
go Tools > Options > File Locations tab - in the article “Why is my “Blank
Document†not blankâ€, this is described as _another_ method to find
Normal.dot.
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Regards
Lene Fredborg
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word