Update All send to more than one person for approval

G

Glen

When users update their timesheet and click "Update All" it says that some tasks will go to me for approval and other will go to DxCG for approval. Why is this happening, they are all under the same Project. How can I make it so that all approvals go to me? and not be split.

Thanks in advance
 
D

Dale Howard

Glen --

Is this "DxCG" a real person in your company? If so, do they have security
access to open your project? Let me know.




Glen said:
When users update their timesheet and click "Update All" it says that some
Click to expand...
tasks will go to me for approval and other will go to DxCG for approval.
Why is this happening, they are all under the same Project. How can I make
it so that all approvals go to me? and not be split.
 
G

Glen

'DxCG' is a user on our domain.

----- Dale Howard wrote: -----

Glen --

Is this "DxCG" a real person in your company? If so, do they have security
access to open your project? Let me know.




Glen said:
When users update their timesheet and click "Update All" it says that some
Click to expand...
tasks will go to me for approval and other will go to DxCG for approval.
Why is this happening, they are all under the same Project. How can I make
it so that all approvals go to me? and not be split.
 
D

Dale Howard

Glen --

To fix this little problem, do the following:

1. Open the project in question
2. Click Collaborate - Publish - Republish Assignments
3. Select the "Become the manager for these assignments" option
4. Click OK
5. Do steps #1-4 for every project in which updates are being sent to DxCG

I do not know how this happened in your environment. One explanation is
that DxCG open the project, selected some tasks, and then did steps #1-4
above. The above steps should solve your problem, however.
 
Top