Update failing on Office 2000 in Win XP: remedies more dangerous than the illness

M

Michel Merlin

I am in the same case: Win XP Pro SP2, Office 2000 Pro; OU (Office Update) aborting with http://office.microsoft.com/en-us/downloads/FX010404541033.aspx "Office Update is unable to check for updates".

So I visit http://support.microsoft.com/kb/304498; but it proposes 13 different methods, asking to try each in turn until one works. And these "advices" start like this:

- the 1st "advice" is to delete all IE cache and cookies (i.e. about 1GB of valuable data built and selected through weeks/years of surfing - typical reckless "advice" endlessly years-repeated by flat brain automated gurus; in 2007 one would think such advice would have disappeared...);
- the 2nd is to install a script that has lengthy explanations and processes to WGA-validate, download and install it, but not a bit to tell what it does - leaving users wonder what damages it will do;
- the 3rd again "advices" users to delete entire folders - which in addition don't exist on my PC;
- and so on for another 10 "advices".

IOW, this process is trying to cure a benign annoyance (final "updates" to piece of software that, being 7-years old, is quite mature, little used, and causes no problems) with applying an awkward and heavy pack of "remedies" which essentially add probable big annoyances for an improbable improvement of something that already works.

Conclusion: better leave Office Pro 2000 alone, wait for Win XP or Office Update getting fixed, and meanwhile don't try tweaks to workaround the normal process.

Versailles, Sat 17 Nov 2007 16:27:35 +0100


----- Parent Message (links are clickable) -----
From: "mezzodiva" <[email protected]>
Newsgroup: news://msnews.microsoft.com/microsoft.public.officeupdate
Message: news://msnews.microsoft.com/[email protected]
Sent: Mon 15 Oct 2007 08:59:20 -0500 (13:59:20 GMT)
Subject: Re: Problem Updating Office 2000

Hi, Tiziano,

See if the suggestions in this article help:

http://support.microsoft.com/kb/304498/en-us

--
mezzodiva

Please reply to the newsgroup so all may benefit.


----- Parent Message (links are clickable) -----
From: "Tiziano" <[email protected]>
Newsgroup: news://msnews.microsoft.com/microsoft.public.officeupdate
Message: news://msnews.microsoft.com/u6WC%[email protected]
Sent: Sun 14 Oct 2007 01:07:20 -0500 (06:07:20 GMT)
Subject: Problem Updating Office 2000

I am using Office 2000 on a Win XP SP2 machine. Everything is 100% genuine Microsoft software.
The progress bar of Office Update reaches 40% and then aborts.
The error message says that a possible cause is that I do not have Administrator privileges (I do!).
I have tried reinstalling Office 2000.
I have tried disabling my antivirus software (Norton AntiVirus), but it does not help.
Has anybody else run into this problem and found a solution?
Thanks.
 
M

Michel Merlin

I forgot to say that the same Office Pro 2000 (with its double license, allowing install on a laptop and a desktop) continues to update without any problem on my desktop, where the main difference is W2KSP4 (with Athlon XP2000+, 512MB).

Versailles, Sun 18 Nov 2007 02:18:10 +0100


----- Parent Message (links are clickable) -----
From: "Michel Merlin" <[email protected]>
Newsgroup: news://msnews.microsoft.com/microsoft.public.officeupdate
Message: news://msnews.microsoft.com/[email protected]
Sent: Sat 17 Nov 2007 16:27:35 +0100
Subject: Update failing on Office 2000 in Win XP: remedies more dangerous than the illness

I am in the same case: Win XP Pro SP2, Office 2000 Pro; OU (Office Update) aborting with http://office.microsoft.com/en-us/downloads/FX010404541033.aspx "Office Update is unable to check for updates".

....
 

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