Update says I need sp-3 for O2000 pro, but it's already installed

P

phhodge

I'm trying to install new security fixes for Office. Can't get past this
problem. I have the original sp-3 file, but when I try to reinstall, it asks
for Office Small Business CD. I don't have Small Business edition
installed....I have Office Pro 2000. What gives? Update seems to think I
have the small business edition too as it keeps asking for the small business
CD. I tried both discs from my pro 2000, but the updater doesn't like them.
 
S

Susan Ramlet

Hi, phhodge,

Check in your Add/Remove Programs applet in Windows Control Panel to see if
you still have a remnant of SBE installed. The updaters use the same
information that is in there to determine what you need to patch.

If you have it, you can uninstall it from there, then try the update again.
 

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