Updated Front Page to 2002, can't edit index page-get this msge: .

[CES]

I just updated front page from 2000 to 2002, now I can't edit my index
page-get an error message- "System exception: access violation". I can edit
all the other pages, any idea or suggestion why I can't edit the index page?

 

[Stefan B Rusynko]

Where can't you edit it
- in your PC based or online hosted server site

The client software upgrade does not affect you actual site content

Have you tried the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
- in FP 2003 you need to look in the super hidden folder
%USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
4) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)
5) Open FP and Disable or Uninstall any FP Addins,
6) Open your FP Web/Site and run a Tools Recalculate Hyperlinks





| I just updated front page from 2000 to 2002, now I can't edit my index
| page-get an error message- "System exception: access violation". I can edit
| all the other pages, any idea or suggestion why I can't edit the index page?

 

[CES]

Thanks for your help, the problem was in my PC based site, I found an Office
service pack that I did not have and installing that solved the problem.
Thanks again.