Upgrade problem

[Tony Gray]

Hello,

I'm an Windows XP user and my browser informed me an
upgrade was available so selected to do this. It then
asked for a disk I don't have and every time I access the
internet it tries to do the same, making it impossible to
use the machine.

Any ideas?

Thanks

TG

 

[Suzanne S. Barnhill]

And how is this a Word problem?