Upgraded from 2000 to 2003 and lost folders ...

T

Tom D

Hello,

I just upgraded from 2000 to 2003 and lost folders. I
had a folder structure that had a contact folder, and
then all the mail from those contacts in individaul
folders under that folder. I have lost all the folders
that were under the contact folders.

How may I retrieve them?

Sincerely,

Tom
 
R

Russ Valentine [MVP-Outlook]

Explain how you upgraded. Explain how you migrated your data. Upgrades do
not lose data.
 
T

Tom D

The new version of outlook seems to ignore any folder
under a contact folder. So, I don't think it is lost as
much as there is no way to get to it.

Thanks,

Tom
-----Original Message-----
Explain how you upgraded. Explain how you migrated your data. Upgrades do
not lose data.
--
Russ Valentine
[MVP-Outlook]
Hello,

I just upgraded from 2000 to 2003 and lost folders. I
had a folder structure that had a contact folder, and
then all the mail from those contacts in individaul
folders under that folder. I have lost all the folders
that were under the contact folders.

How may I retrieve them?

Sincerely,

Tom


.
 
R

Russ Valentine [MVP-Outlook]

Ignores it how? Are these Contact subfolders empty or just not appearing in
the address book view? You do need to re-enable them as email address books
in their properties.
--
Russ Valentine
[MVP-Outlook]
Tom D said:
The new version of outlook seems to ignore any folder
under a contact folder. So, I don't think it is lost as
much as there is no way to get to it.

Thanks,

Tom
-----Original Message-----
Explain how you upgraded. Explain how you migrated your data. Upgrades do
not lose data.
--
Russ Valentine
[MVP-Outlook]
Hello,

I just upgraded from 2000 to 2003 and lost folders. I
had a folder structure that had a contact folder, and
then all the mail from those contacts in individaul
folders under that folder. I have lost all the folders
that were under the contact folders.

How may I retrieve them?

Sincerely,

Tom


.
 
M

Matty

And what was that? I have just upgraded to Outlook 2003 and lost all my Personal Folders and Contact list. It is devastating! Where are they?
 
R

Russ Valentine [MVP-Outlook]

You didn't lose anything. Your old PST file will still be there. The new
installation just created a new one. Search for your old one and configure
Outlook to use it instead.
Just follow the instructions:
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA010771141033&CTT=98
--
Russ Valentine
[MVP-Outlook]
Matty said:
And what was that? I have just upgraded to Outlook 2003 and lost all my
Personal Folders and Contact list. It is devastating! Where are they?
 

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