Upgraded Vista -Win7 now crashing Outlook 2003

U

Unforgiven10023

Hi
Q 1
I upgraded from Vista to Windows 7 and receive regular updates from MS.
Since the upgrade when I open Outlook 2003 it starts downloading emails and ½
way through it crashes. additionally my email rules frequently dont work -
typically I need to run - detect and repair a few x [restore my shortcuts
while restoring]. How do i fix this?
Q 2
Re: The other option 'Discard my custom settings and restore default
settings" - I'm not clear on what this is - i cant seem to find detailed
information on this..... if this is a solution i would need to save and
reinstall the settings. I dont know what i customized or where the file of
customized settings are.

Thanks
 
B

Brian Tillman [MVP-Outlook]

Q 1
I upgraded from Vista to Windows 7 and receive regular updates from MS.
Since the upgrade when I open Outlook 2003 it starts downloading emails and
½
way through it crashes. additionally my email rules frequently dont work -
typically I need to run - detect and repair a few x [restore my shortcuts
while restoring]. How do i fix this?

If this happened to me, I'd first use a web browser to log into the mailbox
and examine the message Outlook was receiving when it crashed to see if there
was something odd about it. The second thing I'd try is a new mail profile.
Q 2
Re: The other option 'Discard my custom settings and restore default
settings" - I'm not clear on what this is - i cant seem to find detailed
information on this..... if this is a solution i would need to save and
reinstall the settings. I dont know what i customized or where the file of
customized settings are.

Where do you see this option?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top