Users cannot log in after Outlook 2003 install - OWA works fine.

E

Exchange2003

Hello,

We are experiencing the same issues as others
(http://www.mcse.ms/message1591947.html) but moving the mailbox does not
clear up our issue:

Users who receive the Outlook 2003 software cannot log into their mailboxes
the next day...although OWA works just fine.

Below have been my troubleshooting steps:

1. Had user log into her peer's workstation and create a new profile - same
error.
2. User can access OWA just fine.
3. Move mailbox to new server - same error.
4. Removed Mailbox Rights and readded them.
5. Created pst, disconnected mailbox, created new mailbox on different
server, reimporting data, new profile - same error.
6. Added test mailbox and assigned her permissions (full control on mailbox
rights and read only on security tab) - same error.
7. Verified RPC Binding Order

User is requesting Outlook 2000 to be installed instead. Should I recreate
her AD account? That's a bit drastic...

Both users stopped working the next day after Outlook 2003 was installed.

Thanks,
Exchange2003
 

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