Using apostrophes in Office 2K3 SP1, then opening in Office 2K3 SP

C

Charlie

Greetings

I have a strange problem with a document that one of my users has created.
She created it in Word 2003 with SP1 and for example she typed the following:

for William James Samford, Alabama's 31st governor

When she sent it to another person who happened to have Office 2003 with
SP2, it opened and read like this:

for William James Samford, Alabama=s 31st governor

For some reason when someone creates a doc with apostrophes and is using SP1
and someone else who's using SP2 opens it, the apostrophes change to = signs.

Any clues?
 
S

Suzanne S. Barnhill

This is usually a symptom of a document that originated in WordPerfect and
in which the WP Typographic Symbols font was used for quotes, apostrophes,
dashes, etc. Although these characters have been available in virtually all
fonts for eons, WP apparently still uses its own font for them. When the
document is opened on a machine that doesn't have that font installed, then
they display as you see. The only recourse is to use Find and Replace to
replace them.

If such a document was actually created from scratch in Word 2003, and the
offending text was not pasted in from an older (WP) document, I would wonder
if the system is one that has been continuously upgraded from much a earlier
version of Word that used macros to insert "smart quotes." Although AFAIK
those macros used the usual font characters, I can see that this might be
somehow related to the problem.
 
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