Using Entourage

[angiejones]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: Exchange

I am having trouble accessing my work email remotely through Entourage. I am the only one on staff that uses a mac at home.
It works sometimes... and other times it says I do not have the correct "root certificate"
However, in my key chain access there it is, self-assigned, and it says this certificate is valid.

A few days ago, I was able to send messages from Entourage but not receive them. A few days later they all came at once, and then it went off again, and I could do nothing. Now, I see one message that I sent earlier today from my yahoo account, but there are no other messages though I know I should have gotten more from yesterday and today.

Why is it so random? What should I try next?

Thanks,
Angie

 

[Diane Ross]

I am the only one on staff that uses a mac at home.

See if these directions help:

Connecting Entourage to an Exchange Server from Home

< http://www.entourage.mvps.org/exchange/exchangeathome.html>

Let us know if you need further help. BTW, in the future if you put Exchange
in your subject it will get the attention of the experts on Exchange
quicker.