Using Word 2000 Send To Mail Recipient with Outlook 2000

C

carolpm

Please see correspondence below this message.
When I use the subject programs I cannot get to the Address Book in Outlook
2000 which is my default email program. I have over 500 Contacts / Address
Book email addresses. I type a document in Word 2000 click on File / Send To/
Mail Recipient and it calls up Outlook 2000 ans when I call up the Address
Book does not show any of email addresses. I did finally do the procedure as
IanRoy gave me below:

Found additional info, if you don't see "Contacts" in the dropdown I
mentioned: Open your contacts folder. Then File> Folder> Properties for
"Contacts"> Outlook Address Book. Check "Show this folder as an e-mail
address book."

But when I get to the Show this folder as an email it is already there with
a check mark and it is grayed out and you can't change it.

There has got to be some simple explanation why we can't get to the Outlook
Address Book - PLEASE someone HELP !!

Thank you,
Paul



IanRoy,

It was a longer half time show so I went to try what you suggested.

I am using Oulook 2000 - I can't find any of the items you are mentioning.

I click on File, but I don't see Folder and thenI can't go any further.

Are you using Outlook 2003 ?

Please let me know.

Thaank you,
Paul

IanRoy said:
Found additional info, if you don't see "Contacts" in the dropdown I
mentioned: Open your contacts folder. Then File> Folder> Properties for
"Contacts"> Outlook Address Book. Check "Show this folder as an e-mail
address book."



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C

carolpm

DDM,

Please tell me how I go to the group. I looked up Microsoft.Public.Word but
cannot see the docmanangement group ?

Thank you,
Paul
 
D

DDM

Paul, this was my answer:

Assuming you're on an Exchange server:

First, in Outlook, add "Outlook Address Book" as an information service.
Here's how:
In Outlook, Tools (menu) > Services > Add > Outlook Address Book > OK > OK.
Restart Outlook

Then designate your Contacts folder as an Outlook Address Book. So:
Open your Contacts folder.
File (menu) > Folder > Properties for "Contacts" > Outlook Address Book >
Check "Show this folder as an e-mail address book" > OK.

Your Contacts folder should then be available in Word.
 
C

carolpm

DDM,

I had time tonight to check out your procedure for Adding Outlook Address
Book as an Information Service.

I go to Tools (menu) but I cannot then see the Services tab, box etc.

I am using Outlook 2000, but I also checked my other system whicj has
Outlook 2002 and I could not fine Services on that one either ?

Which version are you relating your procedure to ?

Thank you,
Paul
 
C

carolpm

DDM,

Reread your last post to me and your opening comment about Exchange Server
is not correct.

Word 2000 and Outlook 2000 is running on a Normal PC running XP.

What does that now mean ?

Thanks
Paul
 
D

DDM

Paul, I have access to two machines, one running Outlook 2000 on an Exchange
server, the other running 2003 standalone. It's been a while since I've run
2000 standalone, so I don't remember exactly how to go about adding an
address book in that configuration. It may go something like this:

Tools (menu) > e-mail accounts > view or change existing directories > next.
Add > Additional Address Books > Outlook
Address Book. If it's already there, remove it, save/exit, then re-add it.

This procedure is described in Microsoft's Knowledge Base article
http://support.microsoft.com/kb/197907, but I see that that article assumes
that you have installed Outlook with the Corporate or Workgroup option. It
may be necessary for you first to repeat your installation of Outlook and
select the Workgroup option.

If anyone else out there is reading this thread, please feel free to jump in
and weigh in on this.
 
C

carolpm

DDM,

I have had a second tread going with a Brian Tillman but seem to have lost
his somehow.

He was zeroing in on what mode Outlook was running or installed in (Internet
Mail Only or Corporate and Worlgroup mode ) and wanted to know what the first
two lines were when you go into Outlook - Help - About. I found this out but
when I went to send this back to him I could not find his tread. The first
two lines in Outlook Help - About read:
Microsoft Outlook 2000
Internet Mail Only

Does that mean I need to redo the complete install of Outlook to the
Corporate and Workgroup mode ? Or can I switch it over to that mode some
other way ?

If so how do I install Outlook - it came with the PC already installed ?

Thank you for your continued support.
Paul
 
B

Brian Tillman

carolpm said:
I have had a second tread going with a Brian Tillman but seem to have
lost his somehow.

Here I am!
He was zeroing in on what mode Outlook was running or installed in
(Internet Mail Only or Corporate and Worlgroup mode ) and wanted to
know what the first two lines were when you go into Outlook - Help -
About. I found this out but when I went to send this back to him I
could not find his tread. The first two lines in Outlook Help - About
read:
Microsoft Outlook 2000
Internet Mail Only

That's the info I was requesting, yes.
Does that mean I need to redo the complete install of Outlook to the
Corporate and Workgroup mode ? Or can I switch it over to that mode
some other way ?

Tools>Optons>Mail Setup shold have a button at the lower right that will
allow you to change the mode. However, I'm not sure that's required. It is
true, however, that CW mode gives you more control over the services (like
the Outlook Address Book) that are available within Outlook. I don't think
OL 2000 IMO allows you to maniputae the Outlook Address Book service, a
notion supported by the fact that the option is grayed out in the Contacts
properties.
If so how do I install Outlook - it came with the PC already
installed ?

You need to have access to the Outlook (or Office) CD. Depending on which
vendor sold your computer, you may have received a CD with it that contains
the preinstalled software.
 
D

DDM

Paul, it seems to me -- and I know I may be getting in over my head here,
but here goes -- that if your Outlook is set up for Internet Mail, you
should be able to add in your Contacts folder as an Outlook address book. I
see from another thread that neo has pointed you to
http://www.slipstick.com/outlook/choosingmode.htm for answers to questions
about Outlook modes. That page instructs you how to switch to the
Corporate/Workgroup mode, if necessary, but as I say, if Outlook is set up
for Internet mail it seems to be that you should be able to do what you are
looking to do.

You might try and see if your Tools menu has an entry such as "Accounts" or
"E-Mail Accounts" on it. If it does, choose that and the rest should go
something like View or change existing directories > Next > Add > Additional
Address Books > Outlook Address Book.

If Outlook Address Book is already there, remove it, save/exit, then re-add
it.

Then you can right-click your Contacts folder icon, and select Properties >
Address Book > Show as Outlook Address Book.

If there doesn't seem to be any way to configure your mail accounts from the
Tools menu, you may need to switch modes to the Corporate/Workgroup mode.
Just follow the instructions in the link above to do that, and then it will
be Tools > Services > Add > Outlook Address Book.

So good luck with it. Keep trying, keep posting and I'm sure we'll solve
this one somehow.
 
R

Russ Valentine [MVP-Outlook]

FWIW, in IMO the default Contacts Folder is enabled as an email address book
by default (and cannot be disabled). Any other Contact Folders the use
creates must be enabled as an email address book in their properties.
 
C

carolpm

Brian,

I just sent a new tread stating - Need Brian Tillman - Lost previous tread -
please ignore this - I will try what you suggested.

Thank you Brian,
Paul


Russ Valentine said:
FWIW, in IMO the default Contacts Folder is enabled as an email address book
by default (and cannot be disabled). Any other Contact Folders the use
creates must be enabled as an email address book in their properties.
--
Russ Valentine
[MVP-Outlook]
Brian Tillman said:
Here I am!


That's the info I was requesting, yes.


Tools>Optons>Mail Setup shold have a button at the lower right that will
allow you to change the mode. However, I'm not sure that's required. It
is true, however, that CW mode gives you more control over the services
(like the Outlook Address Book) that are available within Outlook. I
don't think OL 2000 IMO allows you to maniputae the Outlook Address Book
service, a notion supported by the fact that the option is grayed out in
the Contacts properties.


You need to have access to the Outlook (or Office) CD. Depending on which
vendor sold your computer, you may have received a CD with it that
contains the preinstalled software.
 
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