Visio 2007 crashes when exporting Organisation chart data

T

tonyfleming1

Hi

I have got Visio 2007 (SP1) and have developed an Organisation Chart
using the standard template.
I then try to use the "Export Organisation Data" function on the Visio
toolbar in order to export the data into an Excel workbook.

Whenever I do this though, Excel crashes. For information I have Excel
2003 (SP3) and *have* been to the Micosoft site to install any updates/
Service Packs my laptop needed, but I'm not getting anywhere with
this.

Please help!!

Tony
 
B

Barb Way

Hi Tony -

This issue has been logged, but it was found to late to include a fix in
SP1, so we hope to address it in a future service pack. There is a work
around, however, that you can try. When you are creating the Filename to
export your data, specify the extension manually (rather than permit the
dialog to automatically add the extension). This seems to force the
correct export filter, and should allow you to create the export files that
you need.

I'm sorry this problem has impacted you, and will suggest a public article
to help make the work around easier to find.

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: (e-mail address removed)
Newsgroups: microsoft.public.visio.troubleshoot
Subject: Visio 2007 crashes when exporting Organisation chart data
Date: Wed, 9 Jan 2008 10:40:44 -0800 (PST)
Organization: http://groups.google.com
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Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.visio.troubleshoot:252
X-Tomcat-NG: microsoft.public.visio.troubleshoot

Hi

I have got Visio 2007 (SP1) and have developed an Organisation Chart
using the standard template.
I then try to use the "Export Organisation Data" function on the Visio
toolbar in order to export the data into an Excel workbook.

Whenever I do this though, Excel crashes. For information I have Excel
2003 (SP3) and *have* been to the Micosoft site to install any updates/
Service Packs my laptop needed, but I'm not getting anywhere with
this.

Please help!!

Tony
 
B

Barb Way

Sorry for the extra entry, but I found that there is another way to avoid
the crash. You can install the File Format Compatibility Pack:
<http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE
-8F43-C6BB74CD1466&displaylang=en>

This extends Excel 2003 to permit the new 2007 version formats, and also
will avoid the problem.

Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: (e-mail address removed)
Newsgroups: microsoft.public.visio.troubleshoot
Subject: Visio 2007 crashes when exporting Organisation chart data
Date: Wed, 9 Jan 2008 10:40:44 -0800 (PST)
Organization: http://groups.google.com
Lines: 15
Message-ID:
<[email protected]>
NNTP-Posting-Host: 79.72.236.107
Mime-Version: 1.0
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
X-Trace: posting.google.com 1199904044 1964 127.0.0.1 (9 Jan 2008 18:40:44
GMT)
X-Complaints-To: (e-mail address removed)
NNTP-Posting-Date: Wed, 9 Jan 2008 18:40:44 +0000 (UTC)
Complaints-To: (e-mail address removed)
Injection-Info: v4g2000hsf.googlegroups.com; posting-host=79.72.236.107;
posting-account=V36NvQoAAACwcONwyZcfscEvC53UgDBF
User-Agent: G2/1.0
X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1;
.NET
CLR 1.1.4322; InfoPath.1),gzip(gfe),gzip(gfe)
Bytes: 1664
X-Original-Bytes: 1621
Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!newsfeed0
0.sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca
.giganews.com!nntp.giganews.com!postnews.google.com!v4g2000hsf.googlegroups.
com!not-for-mail
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.visio.troubleshoot:252
X-Tomcat-NG: microsoft.public.visio.troubleshoot

Hi

I have got Visio 2007 (SP1) and have developed an Organisation Chart
using the standard template.
I then try to use the "Export Organisation Data" function on the Visio
toolbar in order to export the data into an Excel workbook.

Whenever I do this though, Excel crashes. For information I have Excel
2003 (SP3) and *have* been to the Micosoft site to install any updates/
Service Packs my laptop needed, but I'm not getting anywhere with
this.

Please help!!

Tony
 

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