Visio internal error: # 2131: Action 1002: open

Discussion in 'Visio Archive' started by DesignUI, Apr 22, 2009.

  1. DesignUI

    DesignUI Guest

    The following message displays:

    Visio internal error: # 2131: Action 1002: open
    First try closing and reopening the file. Next try restarting Visio.

    This message displays when I try to open a file created on someone else's
    computer that has the same version of Visio.

    The suggested action makes no difference.

    I have since tried it on a couple of other people's laptops and they
    encounter the same error message.

    Yet I can open it OK on the laptop where the file was created.

    Anyone have any insights for me please?
    DesignUI, Apr 22, 2009
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  2. DesignUI

    stephanie Guest

    Did you find a resolution for the internal error #2131: Action 1002: I am
    getting error message as well and can't find a fix. Any help would be
    stephanie, May 21, 2009
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  3. My little collection of Visio error explanations says about

    "Visio internal error: # 2131: Action 1002: open":

    "When a shapesheet has been created/modified in a version of
    windows/Visio where the decimal separator or the list separator are

    So your computer and the other peoples laptops may have different locale

    Hope that helps
    Dieter Sternberg, May 21, 2009
  4. DesignUI

    Paul Herber Guest

    I thought this sort of thing would be handled by the Universal
    versions of all the cell formulae.
    Paul Herber, May 23, 2009
  5. Paul,

    basically I was referring to an earlier post of yours
    Well, looking closer to the text there's a different action id involved.
    Action 1283 vs Action 1002
    So this tip may be misleading here. Sorry for that. Was just a thought.
    I remember vaquely that we have been running into this problem when
    using RGB formulas - and not using FormulaU with them.

    Dieter Sternberg, May 24, 2009
  6. DesignUI

    Paul Herber Guest

    Might be worth trying to set the Windows decimal separator to '.'
    (assuming you are using the normal German ',' separator).
    Or email the file to me and I'll see if I can open it with the English
    version of Visio and English language settings.

    Paul Herber, May 24, 2009
  7. I'am not quite sure, who's addressed by this post :)
    stephanie has had the initial problem. I just wanted to help.
    The problem with RGB formulas has been solved by using FormulaU within
    our addin.

    Dieter Sternberg, May 24, 2009
  8. DesignUI

    Paul Herber Guest

    Hi Dieter,
    I was addressing the OP but I don't have the original post any more. I
    wonder whether the OP will be back. Most don't return.
    But, yes, it could be that a cell.formula has been set to contain a
    formula amd maybe the FormulaU is set the same.
    Paul Herber, May 24, 2009
  9. DesignUI


    Apr 29, 2013
    Likes Received:
    Simular Error

    I am receiving something really close to this, on a Java Applet that exports Visio 2003 VDX format I get a 2142 error with 1002 can not open. Any thoughts?
    jdaniels10, Apr 29, 2013
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