Vista and Outlook 2007

D

DarkSentinel

Vista Home Premium - Outlook 2007(Office 2007 Premium) both with all updates
current as of this morning at 3:05am


Just got a new computer that shipped with Vista. Loaded up Office 2007,
which worked perfectly on XP btw. As soon as I tried setting it all up, I
get this message...

MSVCR80.DLL missing.can't start Microsoft Outlook 2007

Ok, before anyone says the inevitable "Google it", I have already tried
this. I spent a whole day hitting every site that had anything pertaining to
this error, and trying the fixes that were recommended to no avail. Does
ANYONE have any idea how to remedy this? I loaded 2003 in the meantime, but
I can't import any of my rules, and do not have the functionality that 2007
provides.

All the other apps in the suite work flawlessly btw.

IS Microsoft working on this problem? Is there an expected timeline if so?
TIA
 
D

Diane Poremsky [MVP]

I don't think MS is working on it as I don't think its a "Microsoft
problem". Did you move the profile from XP to Vista or create it from
scratch? Did you run office diagnostics? Did you install a Norton Antivirus
or antispam product and enable it to scan email? Any other addins listed in
trust center?

Sledgehammer approach: Review the list of addins at
HKLM\Software\Microsoft\Office\Outlook\Addins\ and set 3rd party addins to
use LoadBehavior to 0
 
D

DarkSentinel

DarkSentinel said:
Vista Home Premium - Outlook 2007(Office 2007 Premium) both with all
updates current as of this morning at 3:05am


Just got a new computer that shipped with Vista. Loaded up Office 2007,
which worked perfectly on XP btw. As soon as I tried setting it all up, I
get this message...

MSVCR80.DLL missing.can't start Microsoft Outlook 2007

Ok, before anyone says the inevitable "Google it", I have already tried
this. I spent a whole day hitting every site that had anything pertaining
to
this error, and trying the fixes that were recommended to no avail. Does
ANYONE have any idea how to remedy this? I loaded 2003 in the meantime,
but
I can't import any of my rules, and do not have the functionality that
2007
provides.

All the other apps in the suite work flawlessly btw.

IS Microsoft working on this problem? Is there an expected timeline if so?
TIA

Actually, scratch this post, I fixed it..:) I kind of took bits and pieces
of all the "fixes" I found on the net.

Here's what **I** did. Note, this may not work for you as your set up may be
different.

Uninstalled 2003. My system shipped with Norton Internet Security 2007. I
disabled all of the Norton processes from it's console. Went into services
and killed everything Symantec. Started the install, and selected
"Customize". Under Outlook, I made sure none of the add-ins were selected.
Then ran the rest of the install normally. After the install completed, I
went to the install directory, and made sure the "outlook.manifest.exe" file
was present, and that it contained this line "name="Microsoft.VC80.CRT" ".

Rebooted so all the services would start back up, and turned all the Norton
processes back on. Fired it up, pointed it to my .pst files, imported my
rules, and now have my Outlook 2007 back.

Hopefully this will help some that are having this same problem, if not, I
DID warn you it may not work for you..;)
 
D

DarkSentinel

Diane Poremsky said:
I don't think MS is working on it as I don't think its a "Microsoft
problem". Did you move the profile from XP to Vista or create it from
scratch? Did you run office diagnostics? Did you install a Norton
Antivirus or antispam product and enable it to scan email? Any other
addins listed in trust center?

Sledgehammer approach: Review the list of addins at
HKLM\Software\Microsoft\Office\Outlook\Addins\ and set 3rd party addins to
use LoadBehavior to 0

Actually, read my follow up...:)

Re: Vista and Outlook 2007...a fix <----- :)
 

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