Want to upgrade

T

Tony Felice

My computer came with MS Office 2003 Basic installed. I bought MS Office 2003
Small Business "upgrade" software, but it won't allow me to install, because
it is looking for Office 97 or 2000 and can't find it. How can I upgrade from
Basic to Small Business with the package I bought?
 
M

Milly Staples - MVP Outlook

You can't - "upgrading" from one version of the same Office product is
considered a crossgrade update and is not supported. You should have
checked the upgrade site before purchasing your version.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tony Felice asked:

| My computer came with MS Office 2003 Basic installed. I bought MS
| Office 2003 Small Business "upgrade" software, but it won't allow me
| to install, because it is looking for Office 97 or 2000 and can't
| find it. How can I upgrade from Basic to Small Business with the
| package I bought?
 
A

Another Brian

You could try finding a copy of Office 97, 2000 or XP on EBay and then
use that for upgrade
validation.

Brian

"Milly Staples - MVP Outlook"
 
T

Tony Felice

Actually I bought the Small Business version for my laptop, where it
installed quite nicely. My main issue is that with the Small Business version
of Outlook I can click on INSERT - SIGNATURE, and all the signatures I have
stored cup up for choice (I use about 8 different signatures in my business).
With Office Basic, when I click on INSERT, there is no line for SIGNATURE,
except the AUTO TEXT line, which doesn't allow optional signatures, just a
default one. Any suggestions?

Tony
 
M

Milly Staples - MVP Outlook

Are you using Word for the editor in this version?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tony Felice asked:

| Actually I bought the Small Business version for my laptop, where it
| installed quite nicely. My main issue is that with the Small Business
| version of Outlook I can click on INSERT - SIGNATURE, and all the
| signatures I have stored cup up for choice (I use about 8 different
| signatures in my business). With Office Basic, when I click on
| INSERT, there is no line for SIGNATURE, except the AUTO TEXT line,
| which doesn't allow optional signatures, just a default one. Any
| suggestions?
|
| Tony
|
|| You can't - "upgrading" from one version of the same Office product
|| is considered a crossgrade update and is not supported. You should
|| have checked the upgrade site before purchasing your version.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Tony Felice asked:
||
||| My computer came with MS Office 2003 Basic installed. I bought MS
||| Office 2003 Small Business "upgrade" software, but it won't allow me
||| to install, because it is looking for Office 97 or 2000 and can't
||| find it. How can I upgrade from Basic to Small Business with the
||| package I bought?
 
T

Tony Felice

Yes. Under the TOOLS - OPTIONS - MAIL FORMAT tab, I have enabled both boxes
which refer to Word for editing and reading.
 
M

Milly Staples - MVP Outlook

Uncheck using Word, install your signatures, make one the default, then
re-check using
Word as the editor. Then when composing a new mail and your signature
appears, you can right click the signature and select any of your defined
signatures.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tony Felice asked:

| Yes. Under the TOOLS - OPTIONS - MAIL FORMAT tab, I have enabled both
| boxes which refer to Word for editing and reading.
|
|| Are you using Word for the editor in this version?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Tony Felice asked:
||
||| Actually I bought the Small Business version for my laptop, where it
||| installed quite nicely. My main issue is that with the Small
||| Business version of Outlook I can click on INSERT - SIGNATURE, and
||| all the signatures I have stored cup up for choice (I use about 8
||| different signatures in my business). With Office Basic, when I
||| click on INSERT, there is no line for SIGNATURE, except the AUTO
||| TEXT line, which doesn't allow optional signatures, just a default
||| one. Any suggestions?
|||
||| Tony
|||
|||| You can't - "upgrading" from one version of the same Office product
|||| is considered a crossgrade update and is not supported. You should
|||| have checked the upgrade site before purchasing your version.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Tony Felice asked:
||||
||||| My computer came with MS Office 2003 Basic installed. I bought MS
||||| Office 2003 Small Business "upgrade" software, but it won't allow
||||| me to install, because it is looking for Office 97 or 2000 and
||||| can't find it. How can I upgrade from Basic to Small Business
||||| with the package I bought?
 
T

Tony Felice

Thanks, Milly. That worked fine for "new" messages, but not for replies or
forwards. Meanwhile I have gotten a copy of MS Office SBE from my son who
works for Dell. Should I uninstall MS Office Basic before installing SBE?
Thanks again.

Tony
 
M

Milly Staples - MVP Outlook

I always suggest uninstalling a prior version before a new version.
However, always back up your data for safekeeping. The new SBE Office
should reuse your settings but you can never be too careful.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Tony Felice asked:

| Thanks, Milly. That worked fine for "new" messages, but not for
| replies or forwards. Meanwhile I have gotten a copy of MS Office SBE
| from my son who works for Dell. Should I uninstall MS Office Basic
| before installing SBE? Thanks again.
|
| Tony
|
|| Uncheck using Word, install your signatures, make one the default,
|| then re-check using
|| Word as the editor. Then when composing a new mail and your
|| signature appears, you can right click the signature and select any
|| of your defined signatures.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Tony Felice asked:
||
||| Yes. Under the TOOLS - OPTIONS - MAIL FORMAT tab, I have enabled
||| both boxes which refer to Word for editing and reading.
|||
|||| Are you using Word for the editor in this version?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Tony Felice asked:
||||
||||| Actually I bought the Small Business version for my laptop, where
||||| it installed quite nicely. My main issue is that with the Small
||||| Business version of Outlook I can click on INSERT - SIGNATURE, and
||||| all the signatures I have stored cup up for choice (I use about 8
||||| different signatures in my business). With Office Basic, when I
||||| click on INSERT, there is no line for SIGNATURE, except the AUTO
||||| TEXT line, which doesn't allow optional signatures, just a default
||||| one. Any suggestions?
|||||
||||| Tony
|||||
|||||| You can't - "upgrading" from one version of the same Office
|||||| product is considered a crossgrade update and is not supported.
|||||| You should have checked the upgrade site before purchasing your
|||||| version.
||||||
|||||| --
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. All
|||||| unsolicited mail sent to my personal account will be deleted
|||||| without reading.
||||||
|||||| After furious head scratching, Tony Felice asked:
||||||
||||||| My computer came with MS Office 2003 Basic installed. I bought
||||||| MS Office 2003 Small Business "upgrade" software, but it won't
||||||| allow me to install, because it is looking for Office 97 or
||||||| 2000 and can't find it. How can I upgrade from Basic to Small
||||||| Business with the package I bought?
 
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