Weird PWA Login Problem

[Ynot]

We are currently running Project2003 on Win2003 with The latest Sharepoint
and all available updates for all three. 77 out of 80 users can login to
project using their AD accounts but 3 of those users cannot authenticate to
the project server no matter what they do. They recieve multiple login boxes
every time they try to authenticate, they recieve (error 5002) error messages
for time to time.

The same users can go to any boardroom login as themselves and auth just
fine to the same project server with their domain accounts.

Two of those three users were able to work from their own PC's at some
point in the past, the third user is brand new with a brand new PC image and
new software installation and he has never been able to login from his own PC.

All three PC's are windows 2000 Pro with all available updates, Office XP -
All updates, and they all have the latest local project client installed on
their PC.

Does anyone have any Idea what could be causing this, or how I can resolve
this behavior?

 

[Andrew Perkins]

Did you ever crack this one? We seem to have the same kind of problem, for
just a few users. Some we've fixed by recreating their local profiles on
their machines, some we've fixed through complete rebuilds, or when they've
had new machines anyway as part of the hardware refresh cycle.

 

[Ynot]

I sure did

The issues for 3 of 4 users who had the problem was a yahoo search bar.
Apparently, with the exception of MS's tool bar, every other type I have come
accross causes this issues for my users.

the 4th user had another type of IE add on toolbar.

Hope that helps.

 

[Andrew Perkins]

Many thanks. Other readers of this thread may also be interested to know
that disabling these "foreign" toolbars also fixes another problem, where the
symptom is that the IE browser crashes (terminates abruptly) when the user
tries to move away from the PWA Home page - this may be only when they move
to a page with a grid control - we've only tried it on the Updates and the
Tasks pages.