What are files *.cvr

J

John C

Running 2003 with SP1, long time user of Outlook, I now find that Outlook
"has encountered a problem and needs to close" tile suddenly appears
immediately upon opening the application. In the tile there is a box, ticked
by default, offering to "Restart Outlook".

This simply produces another 'error' tile.

I have used the 'scanpst' tool on the data file which found errors and fixed
them, but the problem remained.

I have uninstalled/reinstalled Office completely, but I still have the
problem. Detect and repair runs cheerfully in Word, and from the install
disc, re-assuring me that the 'repair is complete', but I STILL have the
problem.

Any ideas how to solve this? Is it pointing at a system fault, rather than
the app itself? Any help would be very much appreciated. Thanks.

John Crayton
 
G

Gordo

John said:
Running 2003 with SP1, long time user of Outlook, I now find that
Outlook "has encountered a problem and needs to close" tile suddenly
appears immediately upon opening the application. In the tile there
is a box, ticked by default, offering to "Restart Outlook".
This simply produces another 'error' tile.
I have used the 'scanpst' tool on the data file which found errors
and fixed them, but the problem remained.
I have uninstalled/reinstalled Office completely, but I still have the
problem. Detect and repair runs cheerfully in Word, and from the
install disc, re-assuring me that the 'repair is complete', but I
STILL have the problem.
Any ideas how to solve this? Is it pointing at a system fault,
rather than the app itself? Any help would be very much appreciated.
Click to expand...

Perhaps your outcmd.dat file is corrupt.
http://www.pchell.com/support/outlookerror.shtml
 
J

John C

Thank you Gordo.

Interestingly, no "outcmd.dat" file present on Drive C in any location. I
have large amount of storage on 3 HDDs, and found one dated June 2004 on
another drive.

A bit of a basic solution, but I thought I would try 'planting' that in the
right folder on C. Unfortunately the behaviour is unchanged. Outlook
opens, waits a couple of seconds, then puts up the "problem" tile. One
other change is that now, before it falls over, it asks me if I want to
import the e-mail accounts which I have [today] set up in OE6 a second
before the tile appears. Very peculiar.

Event Viewer has this -
<quote>
Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module ole32.dll, version 5.1.2600.1362, stamp 4049346b, debug? 0,
fault address 0x0003fbd1.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

<end quote>

I am at something of a loss with this. Other suggestions would be most
welcome.
 
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