What is the cause of an "improper cursor" error?

[jmag]

We have a user in our office that is getting an error message "improper
cursor" when using Word. This causes Word to become non-responsive. This is
on an IBM Lenovo computer new this year

 

[JoAnn Paules]

Specifically what does the error message say?

 

[jmag]

The staff member cannot remember precisely what the error message said as
Word crashed. If it happens again I will re-post.

Thanks for replying

 

[JoAnn Paules]

Exact wording makes a difference. Let's hope it was a one-time issue!