What's a Product ID?

[Russell]

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Russell]

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Russell]

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Russell]

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Russell]

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Gyorgy Moldova [MCSE, MVP]]

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en-us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Gyorgy Moldova [MCSE, MVP]]

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en-us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Gyorgy Moldova [MCSE, MVP]]

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en-us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Gyorgy Moldova [MCSE, MVP]]

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en-us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Gyorgy Moldova [MCSE, MVP]]

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en-us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Gyorgy Moldova [MCSE, MVP]]

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en-us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Gyorgy Moldova [MCSE, MVP]]

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en-us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Gyorgy Moldova [MCSE, MVP]]

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en-us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a Product ID generated for
you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell

.

 

[Russell]

Thanks!

Russell

-----Original Message-----
Check out http://support.microsoft.com/default.aspx? scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en- us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a

Product
ID generated for

you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."
"Russell" <[email protected]> wrote

in
message

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell



.

.

 

[Russell]

Thanks!

Russell

-----Original Message-----
Check out http://support.microsoft.com/default.aspx? scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en- us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a

Product
ID generated for

you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."
"Russell" <[email protected]> wrote

in
message

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell



.

.

 

[Russell]

Thanks!

Russell

-----Original Message-----
Check out http://support.microsoft.com/default.aspx? scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en- us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a

Product
ID generated for

you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."
"Russell" <[email protected]> wrote

in
message

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell



.

.

 

[Russell]

Thanks!

Russell

-----Original Message-----
Check out http://support.microsoft.com/default.aspx? scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en- us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a

Product
ID generated for

you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."
"Russell" <[email protected]> wrote

in
message

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell



.

.

 

[Russell]

Thanks!

Russell

-----Original Message-----
Check out http://support.microsoft.com/default.aspx? scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en- us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a

Product
ID generated for

you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."
"Russell" <[email protected]> wrote

in
message

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell



.

.

 

[Russell]

Thanks!

Russell

-----Original Message-----
Check out http://support.microsoft.com/default.aspx? scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en- us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a

Product
ID generated for

you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."
"Russell" <[email protected]> wrote

in
message

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell



.

.

 

[Russell]

Thanks!

Russell

-----Original Message-----
Check out http://support.microsoft.com/default.aspx? scid=kb;en-us;302399 or
http://support.microsoft.com/default.aspx?scid=kb;en- us;329386 to see if it
fits your case.

Hth,
G


--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."

Hi

Well the problem is that on install I get an error message
(2349) telling me to contact Support and the install
aborts.

Sort of a catch 22 as I can't install to get the product
ID, but I can't get support without it.

Hmmm. Any ideas, anyone?

Many thanks.

Russell

-----Original Message-----
You surely need to install the product to have a

Product
ID generated for

you. You may try this on another computer.

HTh,
G.

--
Gyorgy Moldova [DracosBro]

MCSE+I, MVP [Office Systems]

E-mail: (e-mail address removed)
Blog: http://dracosbro.slytherin.hu

"Just an average Slytherin student..."
"Russell" <[email protected]> wrote

in
message

Hi

Sorry if this is really dumb. But to get online support
you need to have the Product ID. Can anyone tell me how
to get it without installing the programme? I can't
install it, which is why I need the ID.

Obviously I have the product key, but it won't accept
that.

Thanks for any help you can give.

Russell



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