When insert movie, sound OK, but no image

[snowgoose]

I can watch the video on Quick Time and also Window Media, but when added to
the PowerPoint presentation (which I have already downsized), I get the sound
and a black screen, no image????? I dont want to use action buttons, but to
have movie start directly on slide.
THanks
Snowgoose

 

[Luc]

Snowgoose,
Try turning Hardware acceleration down.
Rightclick desktop, choose Properties. Settings tab - Advanced -
Troubleshoot tab - Hardware acceleration - move the slider to the left notch
by notch - hit OK. See if it helps, if necessary turn it down some more.
Luc

 

[KC guru]

Make sure video and PowerPoint file are in same folder AND on your hard
drive. Also, do not bury the files within several subfolders. Try to have at
the highest level possible for presentations. If you have to provide files