Hi Lady Di,
From the Drawing Toolbar on Word, click the Autoshape
button then choose callouts to insert a baloon/cloud etc
that you can add text to by using Right click=>Add text
on the inserted shape.
========
and then edit them to read what I want them to say... >>
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Let us know if this helped you,
Bob Buckland ?

MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
For Everyday MS Office tips to "use right away" -
http://microsoft.com/events/series/administrativetipsandtricks.mspx